Restaurant Supervisor| Virginia Tech Club

2 months ago

Blacksburg, United States teamworkonline Full time

Overview

The Restaurant Supervisor is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests’ expectations within their level of responsibility.    

 

This role will pay an hourly wage of $15 to $25.00

 

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

 

This position will remain open until Sept 30, 2024

Responsibilities

  • Supervises shift coverage and coordinates breaks for team members.
  • Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
  • Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times.   
  • Complies and ensures compliance with liquor laws regarding alcohol service where applicable.
  • Complies with all departmental food and franchise contractual agreements.
  • Conducts end of shift reports for cashiers on shift.
  • Coordinates in troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment etc., and contacts for appropriate support, as necessary.
  • Provides on-going supervision and mentoring to team members.  
  • Monitors product quality and ensures high level of guest service.
  • Coordinates in the on-going coaching and mentoring of team as directed by department management.
  • Must maintain excellent attendance and be available to work events and varied schedules per business need.

 

 

Knowledge, Skills and Abilities:

 

  • Ability to handle cash accurately and responsibly.  
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
  • Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
  • Ability to clearly communicate, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Communicates in a positive, respectful manner to both internal and external guests.

Qualifications

  • High school diploma or GED
  • 1+ year supervisory experience as a supervisor/manager in a restaurant/casino environment.
  • Experience working in a fast-paced, high volume food court, casual, buffet, and/or nightclub in a supervisory capacity is preferred.
  • Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity and other required compliance trainings.
  • All employees must obtain a valid gaming license from the State Gaming Agency and Tribal Gaming Office prior to beginning work and are required to have license renewed annually.

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