Attractions Tour Guide

4 weeks ago

Long Beach, United States Hotel Queen Mary Full time
Job Summary

We are currently looking for a Bilingual (Spanish) Attractions Tour Guide to join our team at the legendary Queen Mary. The Attractions Tour Guide is responsible for providing information and/or answering passenger questions about tours while providing the highest level of service possible in an efficient courteous and professional manner.ResponsibilitiesQualifications

  • The ideal Attractions Tour Guide will have previous experience as a tour guide or attractions host or hostess and have a passion for the Queen Mary and her history.
  • High school degree or equivalent
  • Basic computer skills
  • Ability to learn and retain the ship’s historical and technical information
  • Ability to perform job functions with attention to detail speed and accuracy
  • Ability to move throughout the Queen Mary (standing walking) for extended periods of time
  • Must have the ability to communicate clearly and directly with guests using a positive clear speaking voice
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos
  • Must have the ability to work a varied schedule that may include evenings nights and weekends Job Responsibilities
    • Maintaining an up to date working knowledge and historical knowledge of the Queen Mary
    • Learning and presenting the script for all tours
    • Opening and closing attraction areas
    • Greeting passengers in a warm and friendly manner acknowledging them upon arrival
    • Fulfilling attraction attendant duties when not leading tours
    • Answering questions about the Queen Mary tours and guided tours
    • Interacting with crew members in a professional manner assisting other departments with necessary information
    • Listening and responding to passenger inquiries using a positive clear speaking voice
    • Performing attraction attendant duties when not conducting tours
    • Maintaining an up to date working knowledge of all property amenities as well as any special events Company Overview

      As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.Benefits

      After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

      • Now offering Daily Pay Ask your Recruiter for more details
      • Medical, Dental, and Vision Coverage
      • Short-Term and Long-Term Disability Income
      • Term Life and AD&D Insurance
      • Paid Time Off
      • Employee Assistance Program
      • 401k Retirement Plan Compensation MinUSD $16.00/Hr. Compensation MidUSD $16.00/Hr. Compensation MaxUSD $19.20/Hr.

        Source: Hospitality Online

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