Tier 2/3 Support Analyst

A premier home builder that has offices throughout Texas is looking to bring on a Tier 2/3 Support Analyst to join their team in their Plano, TX office. They are ideally looking for candidates with 5 years of experience providing tier one through three support, with a main focus on tier two and three support. In this role you'll be responsible for...

Job DescriptionJob DescriptionTier 3 Support - OperationsClearspan is an innovative communication and collaboration company that delivers superior customer experiences and operational efficiency at scale. By leveraging decades of experience and a rich set of application programming interfaces (APIs), we can customize solutions to achieve desired business...

Job DescriptionJob DescriptionSalary: Are you a technical wizard with a passion for solving complex IT challenges? We're seeking a Tier 2 Help Desk Rock Star to join our dynamic team at BEAR.  As a key member of our MSP, you'll play a critical role in delivering exceptional technical support to our clients. If you thrive in a fast-paced environment,...

***MUST BE A USC OR GC*** MUST SIT 5 DAYS ONSITE**Skills and Requirements 7-10 years of experience in the industry (Application Support/ System Support) Experience with systems and application support (Tier 1-3) Experience with SQL and supporting applications that tie in with SQL Experience supporting systems such as: SharePoint, Office Suite, Cartegraph,...

***MUST BE A USC OR GC*** MUST SIT 5 DAYS ONSITE**Skills and Requirements 7-10 years of experience in the industry (Application Support/ System Support) Experience with systems and application support (Tier 1-3) Experience with SQL and supporting applications that tie in with SQL Experience supporting systems such as: SharePoint, Office Suite, Cartegraph,...

Job DescriptionJob DescriptionJob Title: Tier 1.5 Support EngineerJob Location: Plano, TX 75023Shift: Sunday – Thursday from 2pm – 11pFor the NMC (Network Maintenance team)· Be able to proactively perform data audit, SW/FW audit, and health check of the servers and sites if needed· Support trials (e.g., Field Integration Test (FIT) or First Office...

**Customer Support Analyst Tier I (Plano, TX)** **Location** : Plano, TX **Job Type** : Direct **Hours** : Full Time **Travel** : No **Relocation** : No **Job Industry** : Computer Software Job Description : The Customer Support Analyst provides professional phone and email support to MEDHOST Customers who are utilizing the MEDHOST applications. Provide...

• Efficiently translates general specifications into quality code • Assists in code reviews utilizing structured logic development techniques • Assists in the support of 3rd party packages including production of custom code to interface with these packages • Optimizes language usage in code • Identifies add-on components to leverage...

Job DescriptionJob DescriptionJob Title: Tier II NOC Support EngineerJob Location: Plano, TX 75023Openings: 5Position Summary:*Provide assistance to NOC (Network Operations Center).* o Assist the Network Deployment team in the integration of new LTE & 5G sites and migration of legacy sites of the RAN equipment into the existing network. o Generate periodic...

Job DescriptionJob DescriptionJob Title: Tier II TAC Support EngineerJob Location: Plano, TX 75023Job Type: 12+ Month ContractOpenings: 6Position Summary:*Provide assistance to NOC (Network Operations Center).* o Assist the Network Deployment team in the integration of new LTE & 5G sites and migration of legacy sites of the RAN equipment into the existing...

Job Description Job Description Job Title: Tier II Support Engineer- Verizon Femto Job Location: Plano, TX 75023 Job Type: 12+ Month Contract · Knowledge in either RF or Data networks · Experience with wireless data and IP networks · Experience in system integration and validation · Experience with performance analysis and troubleshooting Network...

Job DescriptionJob DescriptionJob Title: Tier II Support Engineer- Verizon FemtoJob Location: Plano, TX 75023Job Type: 12+ Month Contract· Knowledge in either RF or Data networks· Experience with wireless data and IP networks· Experience in system integration and validation· Experience with performance analysis and troubleshooting Network Issues·...

Summary: The Sr. Business Planning Analyst provides operational and analytical support to the Telecommunication Account Team. This includes various types of projects and data management for both business planning and financial activities (supply chain, demand planning, PO reconciliation, revenue projection, etc.). Additional responsibilities include...

Job Title: Service Desk AnalystJob details: Seeking a professional with a minimum of 12-18 months of Service Desk experience. Ideal applicants have the following qualifications and experience. Possible career progression for right candidates. Qualifications: Excellent Customer Service/Phone SkillsExcellent Communication Skills - both written and verbalTier...

Job Title: Service Desk AnalystJob details: Seeking a professional with a minimum of 12-18 months of Service Desk experience. Ideal applicants have the following qualifications and experience. Possible career progression for right candidates. Qualifications: Excellent Customer Service/Phone SkillsExcellent Communication Skills - both written and verbalTier...

Job Title: Service Desk AnalystJob details: Seeking a professional with a minimum of 12-18 months of Service Desk experience. Ideal applicants have the following qualifications and experience. Possible career progression for right candidates. Qualifications: Excellent Customer Service/Phone SkillsExcellent Communication Skills - both written and verbalTier...

Job DescriptionJob DescriptionCandidate Requirements: - Bachelor of Science degree with 2 years of related technical experience *or* 5 years+ experience in an IT support discipline.- Minimum of 3 years experience with Windows servers, Azure, and Active Directory- Minimum of 3 years experience in networking and internet technologies- Minimum of 3 years...

Job Description Job Description Job Title: RAN Virtualization & OAMP Tier III EngineerJob Location: Plano, TX 75023Job Type: 12+ Month ContractWe are looking for a RAN Virtualization & OAMP Tier 3 Systems Engineer to join our Wireless network team. You will be a key contributor as a subject matter expert in a multi-functional team of R&D, Systems...

Job DescriptionJob DescriptionJob Title: TAC Support Engineer- VerizonJob Location: Plano, TX 75023Job Type: 12+ Month Contract2 Openings Position Summary: • Effectively communicate orally internally and externally• Effectively manage all aspects of a customer Severity 1 &2 outage/tickets from start to finish keeping peers and Samsung management informed...

Firstline responder to incoming issues through chat, email-generated tickets, or phone Direct unresolved issues to the next level of support personnel Troubleshoot straightforward workstation-based software and hardware issues with: Microsoft support Support Analyst, Technical Support, Night Shift, Technical, Analyst, Support, Technology