Patient Care Manager

2 months ago


Waynesboro, United States LFP Associates Full time
The Patient Care Manager (PCM) is responsible for the episode of care for the assigned team patient census with a
focus on direct management and leadership of associated team (Clinical Support Specialist & Field Clinicians).

Job Description:

As a Patient Care Manager, you will: 

  • Responsible for communication & coordination of care needs reported by case managers (driveway calls).
  • Ensure schedules are updated, continuity of care for patient episode is present, and that quality care is deliveredby the clinical care team.
  • Facilitate Case Conference and be responsible for follow-up action related to case conference, stand up, andstand down meetings.
  • Coach and mentorship of clinicians and CSS role – including monthly 1:1 session to address development needsand hold accountable to role specific Key Performance Indicators (KPIs). Support development of new hires andtenured employees.
  • Responsible for voluntary attrition of assigned team, acting as the main point of contact for support and workingdevelop solutions to potential personnel concerns.
  • Supervising and directing the work of all team members, assigning of admit and evaluation visits, scheduling visits and ensuring staff are completing visits in a timely manner
  • Manage the site in the absence of the Clinical Manager or Executive Director or Administrator
  • Managing and overseeing clinical and administrative and recordkeeping functions
  • Responding to phone referral/inquiries in a timely, professional, and compassionate manner
  • Participate in on-call nursing schedule and providing direct skilled bedside nursing care in patients homes

Requirements of Qualified Candidates:

  • Registered nurse with current licensure to practice nursing in the practicing state
  • Possess and maintain CPR certification
  • Previous experience in home care setting with two years management or supervisory experience, preferred
  • Proven ability to work within an interdisciplinary setting
  • Must be a licensed driver with an automobile that is insured and in accordance with state and/or organizationrequirements and is in good working order
  • Knowledge of accepted professional standards and practice, Medicare Conditions of Participation, and federal,state, and local regulatory requirements
  • Demonstrates excellent observation, nursing judgment, and communication skills

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