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Inside Channel Account Manager

4 months ago

Rolling Meadows, United States Cambium Networks Full time

Cambium Networks delivers wireless communications that work for businesses, communities, and cities worldwide. Millions of our radios are deployed to connect people, places and things with a unified wireless fabric that spans multiple standards and frequencies of fixed wireless and Wi-Fi, all managed centrally via the cloud. Our multi-gigabit wireless fabric offers a compelling value proposition over traditional fiber and alternative wireless solutions. We work with our Cambium certified ConnectedPartners to deliver purpose-built networks for service provider, enterprise, industrial, and government connectivity solutions in urban, suburban, and rural environments, with wireless that just works.


Check out our career opportunities at www.cambiumnetworks.com/careers


Scope of Responsibilities/ Expectations:

1. Sales:

a. Demo and deliver the Cambium value proposition to potential new partners and existing customers.

b. Find and work with to find how Cambium can solve their business problems and manage to closure.

c. Help customers through email, phone, online presentations, and screen-share.

d. Answer and qualify inbound sales lead calls and inbound electronic sales leads then action based on specific criteria.

e. Develop leads to prospects, to opportunities, to customer orders.

f. Develop relationships with Channel partner:

· Monthly courtesy call.

· Invitation to events/Webinar.

· Qualify new Deal Registration.

· Follow up on NFR kit.

g. Follow-up with prospects who respond to marketing programs and campaigns.

h. Follow-up on leads from lists and other resources / follow-up on support / extended warranty renewal opportunities and other renewals.

i. Follow-up on inquiries related to products, services, partner program, etc., and other issues, as necessary leverage internal relationships to hand-off as required.

j. Demo and deliver the Cambium value proposition to prospects and existing customers.

 

2. Analysis / Build strength:  

a. Candidate MUST be prepared to support activities to track and analyze their own effectiveness.

b. Forecast and track key metrics:

· New partners.

· Deal registration.

· Wifi sales out value.

c. Monitor success rates to guide demand generation to growth areas.

d. Candidate MUST document, track, monitor and update all leads and activities in CRM tool, as required.


3. Sales/Technical:

a. Acquire at least a basic knowledge of our full range of Cambium products and services.

b. Convey product knowledge to potential clients, adhering to company messaging and positioning.

Experience and Skills:

  • High School diploma. Degree is preferred.
  • Min. 1 year of experience in Sales Service or Min. 1 year of experience in Account Management.
  • Min. 1 year of experience in IT Industry.
  • Excellent communication skills both verbal and written in English.
  • Strong communicator, strong organizing abilities and process-oriented work style.
  • Specialist expertise (preferred) - Interest in Technology and willing to learn.
  • Experience of dealing with clients. Ability to deal with virtual teams.
  • Problem solving - Demonstrates problem solving and troubleshooting skills.
  • Good telephone manners.
  • Self-motivated and able to thrive in a results-driven environment.
  • Ability to prioritize among competing tasks.
  • Experience with Microsoft Office Suite and Salesforce /NetSuite is preferred.

The Cambium Networks Experience


What We Do

WE EMPOWER MILLIONS of people with wireless connectivity worldwide. We bring fixed wireless broadband and Wi-Fi solutions to network operators and broadband service providers - but that’s not all we do. We are passionate about our mission, which is to provide affordable connectivity. Since our inception in October 2011, we have grown exponentially, shipping more than 10 million radios globally.


Our Values

• Growth & Profitability

• Global Teamwork

• Innovation & Edge

• Make & Meet Commitments

• Respect & Develop Our People

• Serve Our Community


Life as a Cambium Employee

WE VALUE a working environment that inspires innovation, recognizes our individuality and fosters collaboration.


We Got You Covered

We offer a total compensation package that consists of competitive pay and other forms of compensation such as bonuses, commission, wellness perks, as well as benefit programs for employees (and their families). 


This position offers, employees (and their families) medical, dental, vision, long term care, disability, and basic life insurance. Additionally, employees may participate in other voluntary benefit options such as our flexible spending accounts, identity theft protection, critical illness and group accident coverage. Employees can enroll in our Company’s 401(k) plan, as well as an employee share purchase plan.


Employees will also be eligible for paid parental leave, flexible paid time off and sick time throughout the calendar year. Employees also receive 11 paid holidays per year.