Field Service Technician
4 weeks ago
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience 2-5 years of related desktop and/or deskside support experience Previous Field Service and/or Desktop, POS, printer Break/Fix experience Excellent technical troubleshooting and customer service skills Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly) Desired Skills & Experience CompTIA A+/HP/Dell/Lenovo Certification Lexmark certification and experience Experience with printer maintenance and POS systems. Experience with laser printer break-fix and equipment installs What You Will Be Doing Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed Maintain good customer focus meeting deadlines and service level agreements (SLAs)
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