Operational & Vendor Risk Analyst

4 weeks ago

Orem, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. You will work in the Optum division of UnitedHealth Group.  Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience, and delivering access to high-quality care.

Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth and opportunities.

Reporting to the Senior Manager Operational Risk, the Operational Risk & Vendor Analyst supports the Second line of Defense risk management department in accordance with US regulations, bank policies and industry practices for Risk Management.

Primary Responsibilities:

  • Assist in managing the Risk and Control Self-Assessment (RCSA) Program by working with first and second-line participants to identify and assess risks
  • Work with different teams within the bank to implement a process diagram for each function and design key operation risks and mitigants associated with design and implementation of the process
  • Develop reporting for internal use and governance committees on both a regular and ad-hoc basis
  • Participate in the collection of Key Performance indicators (KPIs) related to key operation risks
  • Manage the quality of data reported/identified via RCSAs and KPIs including alignment to taxonomies (i.e., process, control, risk, etc.)
  • Facilitate the RCSA review and challenge process on a quarterly basis
  • Assist with special projects, when necessary, intended to enhance the Operational Risk Management Framework
  • Review and evaluate new business and product initiatives and acquisitions to identify changes to the operation risk profile of the bank
  • Maintain a complete risk mapping of operational processes and system maps, which include change management assessments
  • Work with 1st line and different support functions to develop day to day risk management metrics, which quantify the divisions exposure to various types of operational risk
  • Assist the Risk Team in developing a robust Vendor Risk framework at the bank and conduct vendor risk assessments yearly
  • Assist implementation of a structured and standardized approach to evaluate potential vendors and service providers
  • Analyze the collected information to assess the overall risk profile of Third Parties
  • Report on Vendor risk across various dimensions (information security, financial, geographic, etc.).
  • Coordinate Vendor Risk Assessments, working with subject matter experts, and vendor managers

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Requirements:

  • 3+ years of direct work experience preferably within risk management/vendor management
  • 3+ years of experience in foundational enterprise operational risk management
  • 3+ years of experience with second-line frameworks related to operational or vendor risk management 
  • Ability to be on site at the Draper, UT office daily


Preferred Qualifications:

  • Bachelor’s degree or 5+ years of operational risk management or third party/vendor risk management experience
  • 3+ years of experience assessing vendor/third party risks during on-boarding 
  • 2+ years of eGRC Archer experience 
  • Experience contributing to development of materials and reports for senior and executive level management (e.g., Board and Management Level Committee)
  • Proven understanding of policies and best practices of risk management (certifications)
  • Proven relationship management skills including managing and engaging stakeholders, customers, and vendors, and building relationship networks

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

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