Crayola Retail Cashier

1 month ago


Bloomington, United States Mall of America Full time
Crayola Retail Cashier - Full Time Bloomington, MN, USA Req #738 Tuesday, July 23, 2024

PURPOSE: To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting environment via cleaning, open communication, and other duties as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner.
  • Assist guests with product, ticket, and general questions concerning Mall of America, Nickelodeon Universe and the local region.
  • Maintain specific product area as determined by supervisory team.
  • Understand the tickets and products carried, their features, options, and benefits, as well as the branding of Crayola Experience and Mall of America.
  • Understand ticket options for each attraction as advertised.
  • Manage the queue efficiently using provided training and resources.
  • Clean, organize, and maintain your workspace.
  • Restock retail displays as needed.
  • Assist in receipt of new products, pricing, and replenishment of items on sales floor
  • Oversee safety and cleanliness of locations assigned.
  • Follow all operational procedures as written in the SOP.
  • Utilize and maintain loss prevention procedures for both product and currency.
  • Maintain knowledge of current sales, promotions and discounts.
  • Utilize suggestive selling techniques; upsell items to raise the average dollar per transaction and increase sales.
  • Efficiently utilize the point of sale system to ring and count funds accurately and timely while following established cash handling procedures.
  • Explain and enforce ticket policies for Crayola Experience.
  • May provide support in other work areas as needed.
  • Knowledgeable on any specialty locations including the photo sales, carts, kiosks, and print on-demand center
  • Regular and consistent attendance.
  • Other duties as assigned.

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:

  • Must be at least 16 years of age.
  • Outstanding guest service skills.
  • Previous retail experience preferred.
  • Previous cash handling experience preferred.
  • Basic knowledge of computers preferred.
  • Ability to communicate clearly and effectively with guests, both internal and external.
  • Basic math skills.
  • Understanding of USD currency.
  • Point of sale experience preferred.
  • Interpersonal skills - working alone and with a team.

PHYSICAL JOB REQUIREMENTS:

  • Stand/walk - frequently
  • Sitting - occasionally
  • Kneel - occasionally
  • Bend - occasionally
  • Stoop/squat - frequently
  • Reach at or above shoulder level - occasionally
  • Reach at or below shoulder level - frequently
  • Handle large items such as boxes and packages - occasionally
  • Perform repetitive motion, including keyboarding - occasionally
  • Lift/Carry up to 10 lbs - occasionally
  • Lift up to 30lbs -occasionally
  • Lift up to 50 lbs - infrequently

SCHEDULE:

  • Flexible, includes days, evenings, and weekends.
  • Working some holidays required.
Other details
  • Job Family MOA
  • Pay Type Hourly
Apply Now
  • Bloomington, MN, USA
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*Mall of America® is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.
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