Guest Services Agent

3 weeks ago


Atlantic City, United States Bally’s Atlantic City Full time
Description
  • Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures.
  • Checks out guests, settles all pay folios, and posts charges per established departmental policies and procedures.
  • Creates reservations based on established guidelines.
  • Issues room keys and relays instructions to Bell Person.
  • Dates, stamps, sorts and racks incoming mail and messages.
  • Blocks and dispenses rooms for arriving guests.
  • Maintains bank in accordance with established company and departmental policies and procedures.
  • Is familiar with property, services, and events; answers questions and provides information as requested by guests.
  • Other duties as assigned.

    Completes special assignments for Supervisor Hotel Operations and above as requested.

    Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE”.Qualifications

  • Previous hotel experience preferred.

    Source: Hospitality Online



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