Front Desk
4 weeks ago
Are you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the SpringHill Suites Cincinnati Airport South, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.
In this role, you will provide world-class front desk service, greeting and registering guests, responding to their needs, and assisting them with checkout, always with an eye on creating a hotel experience that continuously delights and enchants each and every one of our guests. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our global family and see why so many of our associates have made Marriott International their career home. Contact us today – we’re waiting to hear from you
Job Responsibilities
As a Hotel Front Desk Associate, you will greet our guests, assist them with check-ins and check-outs, and provide consistently prompt, responsive and courteous service designed to meet our high standards of quality, and to ensure repeat business.
Your specific duties in this role will include:
Listening to, and understanding guest requests, responding with prompt and appropriate action, and providing accurate information such as outlet hours and local attractions Providing guests with welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate Verifying and imprinting credit cards for authorization using electronic acceptance methods, as well as handling cash, making change and balancing an assigned house bank Posting charges to guest room and House accounts using the computer Closing guest accounts at time of check out, and ascertaining guest satisfaction Responding to, and addressing guest complaints and concerns Summoning guest service personnel for assistance in escorting guests to their rooms as appropriate Providing safety deposit boxes for guests by escorting them to the vault room and assisting the customer in opening the deposit box lock Performing additional duties as assigned by the supervisorJob Requirements
We are looking for a warm and outgoing Hotel Front Desk Associate with a strong work ethic, and a firm commitment to providing the best possible customer service and guest experience. It is also important that you have excellent communication, interpersonal, and active listening skills as well as the ability to interact effectively with internal and external customers using patience, tact, and diplomacy as necessary.
Specific qualifications for the role include:
High school diploma or GED Prior hospitality experience, preferred but not required Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc. Sufficient calculator skills to prepare moderately complex mathematical calculations without error Ability to access and accurately input information using a moderately complex computer Ability to maintain a professional appearance and demeanor Strong English language skillsSource: Hospitality Online
-
Front Desk
4 weeks ago
Florence, South Carolina, United States SpringHill Suites Cincinnati Airport South Full timeAre you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the SpringHill Suites Cincinnati Airport South, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.In this role, you will provide world-class front desk service,...
-
Front Desk Clerk
1 month ago
Florence, United States Pch Hotels & Resorts Full timeAs a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. This role is responsible for verifying the accuracy of roo Front Desk, Clerk, Hospitality
-
Hotel Front Desk Supervisor
3 weeks ago
Florence, United States Tru by Hilton Florence Full timeAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should...
-
Hotel Front Desk Supervisor
2 weeks ago
Florence, United States Tru by Hilton Florence Full timeAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should...
-
Hotel Front Desk Supervisor
2 weeks ago
Florence, United States Tru by Hilton Florence Full timeDescription Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk manager to lead our already fantastic team. You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary....
-
Hotel Front Desk Supervisor
2 weeks ago
Florence, United States Tru by Hilton Florence Full timeDescription Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk manager to lead our already fantastic team. You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary....
-
Hotel Front Desk Supervisor
3 weeks ago
Florence, United States Tru by Hilton Florence Full timeAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should...
-
Hotel Front Desk Supervisor
1 week ago
Florence, United States Tru by Hilton Florence Full timeAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should...
-
Hotel Front Desk Supervisor
2 weeks ago
Florence, United States Tru by Hilton Florence Full timeJob DescriptionJob DescriptionAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services...
-
Hotel Front Desk Supervisor
2 days ago
Florence, United States Tru by Hilton Florence Full timeJob DescriptionJob DescriptionAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services...
-
Hotel Front Desk Supervisor
3 weeks ago
Florence, United States Tru by Hilton Florence Full timeJob DescriptionJob DescriptionAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services...
-
Hotel Front Desk
2 months ago
Florence, United States TownePlace Suites by Marriott Cincinnati Airport South Full timeAre you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the NEW TownePlace Suites Cincinnati Florence, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.In this role, you will provide world-class front desk service,...
-
Hotel Front Desk
1 week ago
Florence, United States TownePlace Suites by Marriott Cincinnati Airport South Full timeAre you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the TownePlace Suites Cincinnati Florence, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.In this role, you will provide world-class front desk service,...
-
Hotel Front Desk
2 months ago
Florence, South Carolina, United States TownePlace Suites by Marriott Cincinnati Airport South Full timeAre you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the NEW TownePlace Suites Cincinnati Florence, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.In this role, you will provide world-class front desk service,...
-
Hotel Front Desk
1 week ago
Florence, South Carolina, United States TownePlace Suites by Marriott Cincinnati Airport South Full timeAre you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the TownePlace Suites Cincinnati Florence, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.In this role, you will provide world-class front desk service,...
-
Front Desk Associate Immediate Opening
1 month ago
Florence, United States Crunch - Fitness Gurus Full timeJob DescriptionJob DescriptionFront Desk AssociateThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.This detail-oriented individual will possess excellent...
-
Front Desk Clerk
2 weeks ago
Florence, United States PCH, Inc. Full timeAs a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. This role is responsible for verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, and properly assigning rooms based on room location,...
-
Front Desk Agent
1 week ago
Florence, United States Residence Inn Florence Full timeJob DescriptionJob DescriptionRaines Co. - Your Future is NowPosition Summary: At the front desk you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest as you will makes reservations, checks guest in/out and assists guests with special requests. Responsible for all Guest relations...
-
Front Desk Agent
2 weeks ago
Florence, United States Residence Inn Florence Full timeRaines Co. - Your Future is Now Position Summary: At the front desk you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest as you will makes reservations, checks guest in/out and assists guests with special requests. Responsible for all Guest relations during scheduled shift and...
-
Front Desk Agent
3 days ago
Florence, United States Fairfield Inn & Suites Florence I-20 Full timeJob DescriptionJob DescriptionRaines Co. - Your Future is NowPosition Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus...
