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Infrastructure Engineer III

3 months ago

Houston, United States JPMorganChase Full time

Job Description
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities

  • Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
  • Resolves most nuances and determines appropriate escalation path
  • Executes conventional approaches to build or break down technical problems
  • Drives the daily activities supporting the standard capacity process applications
  • Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
  • Considers upstream/downstream data and systems or technical implications
  • Is accountable for making significant decisions for a project consisting of multiple technologies and applications
  • Gather, analyze, synthesize and develop visualizations and report application/system health, uptime, performance improvements, change/capacity management of the services supported
  • Builds strong relationships and engages with the development team throughout the life cycle to help build for reliability, identify and/or analyze patterns of incidents/problems
  • Conducts flawless post-mortems, develops permanent remediation plans, and implements automation to prevent future incidents from re-occurring


Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering* concepts and 3+ years applied experience
  • Knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
  • Experience with scripting & programming languages such as Python or Java
  • Demonstrated proficiency with Automation and Configuration tools such as Ansible, Puppet, or Chef
  • Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
  • Infrastructure engineering knowledge of additional domains, data fluency, and automation
  • Expertise with platform skills in Linux, UNIX and Windows), in addition to application/middleware support knowledge
  • Demonstrated experience in handling critical application outages in an large scale operations & driving root cause analysis and remediation
  • Experience with instrumentation, monitoring, alerting and responding - relative to performance and availability of application, using tools such as AppDynamics, Splunk, etc.
  • Experience with Jenkins, GIT and CI/CD pipelines, Agile and Scrum practices


Preferred qualifications, capabilities, and skills

  • Understanding of concepts and principles behind DevOps and SRE
  • Knowledge of Cloud Engineering & understanding of private cloud principles and exposure to public cloud offerings such as
  • Familiarity with AWS/Azure/Google cloud or similar platforms


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.