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Full-Time 3rd Shift Night Auditor

2 months ago

Chicago, United States AC Hotel Chicago Downtown Full time

Description

AC Hotels, connecting with our guests, catering to their "on-the-go" lifestyle and helping them feel the unique buzz of a new city depends upon a team of associates whose lifestyles and passions make them a great fit for the brand. We're currently seeking a Full-Time 3rd Shift Night Auditor (Flexibility to also work 1st and or 2nd shift is preferred)

POSITION PURPOSE: Embody the harmonious, discerning and modern mindset of the AC Hotels by Marriott brand by greeting and registering guests and providing prompt and courteous service.

Benefits include: Free on-site parking, medical, dental, vision and life insurance for eligible full-time associates, vacation hour accrual upon hire for eligible associates, 401K, travel, dining and movie discounts.

ESSENTIAL FUNCTIONS:

1. Greet and welcome guests; check guests in and out of rooms.

2. Run audit reports/journals from the front office mainframe, the micros computer, and credit card system.

3. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.

4. Perform other duties and responsibilities asked by the Front Office Manager and Night Manager based upon department needs.

5. Answer guest questions and requests.

POSITION REQUIREMENTS:

1. Knowledge of accounting operations to include all aspects, such as, accounts receivable, accounts payable, etc.

2. Basic mathematical skills; cash handling experience preferred.

3. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions

4. Must have excellent telephone etiquette skills.

5. High school diploma or equivalent required

Equal Opportunity Employer