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Administrator, HR Centralized Services

2 months ago

Draper, United States Swire Coca-Cola USA Full time

Who is Swire Coca-Cola? We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,900 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors, and regardless of which role you choose, you have a direct impact on Swire Coca-Cola, our products, and the communities we call home. 

Why you’ll love working at Swire Coca-Cola (enrollment in a Swire Medical Plan is required for some benefits): 

  • Health coverage (3 medical options, dental and vision). 401(k) Retirement Plan w/company match 
  • Health Savings Accounts w/company match 
  • FREE virtual primary care, acute careand physical therapy 
  • FREE Employee Assistance Program  
  • Company paid (vacation, holidays, sick time, bereavement, jury duty, maternity/parental, disability leave and volunteer time) 
  • Discounted & free product 
  • Tuition reimbursement 
  • Opportunities for career advancement 

What does an Administrator, HR Centralized Services at Swire Coca-Cola do?

The Administrator, HR Centralized Services owns Dayforce cases and corrections, serves as the point of escalation for HR Coordinators, performs audits, administers programs, owns data and reporting, owns implementation of identified improvements to efficiencies, services, levels, and gaps. 

Responsibilities:

  • Owns and takes the lead on all cases and corrections in Dayforce and other similar HR tools and systems
  • Regularly completes routine audits of data and information, ensuring accuracy and identifying needed improvements to processes
  • Manages data and produces reporting that assists with ensuring excellent service levels and identifying patterns or problems
  • Triages Dovetail cases and ensures SLAs are met
  • Works closely with the Sr. Manager, HR Centralized Services and serves as the lead in implementing improvements to various centralized HR processes and systems
  • Continually looks for and communications identified issues to various centralized HR services, helping to ensure a high level delivery of service
  • Supports various drug testing processes and serves as a secondary Designated Employer Representative
  • Takes lead on supporting identified Tier 0 tools and systems, ensuring the are continually updated and meeting our employees’ needs
  • Serves as the point of escalation to the HR Coordinator team for matters relating to unemployment claims, random drug tests, verifications of employment, and employee questions or concerns
  • Serves as back-up to HR Coordinators by answering Employee Services Help Line calls and performing other job tasks as needed

Requirements:

  • 3+ years experience in an HR Generalist or similar role
  • 2+ years experience supporting a Human Resources Information System
  • 2+ years experience in a multi-state organization with 5,000 or more employees
  • Excellent understanding of HRIS’ and the ability to quickly learn a new system
  • Good understanding of unemployment claim processes and best practices
  • Good understanding of drug and alcohol testing processes and best practices

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Come and join our Sparkling team 

Swire Coca-Cola is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive consideration for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics.

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