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Research Program Manager, Research Excellence

3 months ago

Burlingame, United States Meta Full time
The Marketing Insights Programs team builds global programs that power the Insights function and grow the researcher community. Marketing Insights Program managers provide structure and efficiency by identifying needs and opportunities, building strategic systems, championing culture, and advocating for insights through cross functional partnerships to achieve strong long-lasting outcomes. The Research Programs Manager, People Pillar will design and implement programs that help our talented teams operate at their highest and most effective level. This Program Manager will identify strategic opportunities, design effective programming, and manage implementation across three areas:1) Research Excellence (Design and implement programming that helps researchers respond to evolving business needs, leverage best practices, ensure policy compliance) 2) Career Clarity (Develop tools and programming that drive expectation transparency and proactive career planning. Develop new researcher onboarding strategy, tools, and resources to ensure seamless and successful integration).3) Insights Community (Enhance collaboration and culture through programs that promote inclusivity and recognition).

Research Program Manager, Research Excellence Responsibilities:
  • Analyze Marketing Insights emerging opportunities and skill gaps and prioritize key issues and opportunities
  • Engage, partner, and collaborate with research team members and leadership to proactively identify opportunities to leverage programming to radically improve the effectiveness of our research and impact of our team
  • Demonstrate best-in-class internal communications execution that others will replicate
  • Move initiatives forward, find resources, raise concerns to appropriate owners early and resolve open issues that prevent progress
  • Contribute to overall Marketing Insights Program infrastructure, updating processes and tools and initiating improvements where needed
  • Develop and manage trusted, cooperative relationship with cross-functional partners


Minimum Qualifications:
  • BA/BS degree or higher
  • 8+ years of market research experience
  • 5+ years of strategic-focused experience in program management/organizational behavior, L&D, and/or operations
  • Experience identifying pain points and opportunities, designing and implementing strategic programs that yield business results, and scaling operations in a business context
  • Experience leveraging communications to influence horizontally, cross functionally, and among executives
  • Experience applying organized/structured approach to managing complex logistics
  • Experience building cross functional relationships and leading collaborations


Preferred Qualifications:
  • Experience working with marketing teams
  • Experience/training in organizational behavior
  • Experience working in or with large, fast-paced organizations with frequent cross functional collaboration
  • Vendor management experience
  • Experience working on research in-house (vs agency)
  • Experience leading learning and development trainings, coaching sessions


About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.