Recovery Collections Specialist III

Found in: beBee S US - 2 weeks ago

Jacksonville, United States First Citizens Bank Full time
Overview:
The Equipment Finance Recovery Collections Specialist III provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses. May provide training for less experienced specialists in the work group.
Responsibilities:
Outbound/inbound - Performs a full range of recovery collection activities by corresponding with customer to resolve delinquency, process payments accurately, maintains records of collection efforts and completes proper follow up actions including collection letters. Completes skip tracing and site inspections. Performs a variety of administrative and operational tasks that facilitate the daily workflow within medium to high complexity levels. Establishes strong working relationships with field team to support collections efforts.

Collaboration - Interfaces with other departments and management to mitigate losses, Presents to sales, credit, and leadership team in various meeting monthly. Mentors less experienced team members as needed.

Operations and Administration - Performs duties and special projects as assigned by Management to ensure operational efficiency. Complies with all regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operational, reputational, regulatory, and legal aspects of personal interactions, customer transactions, and financial exposures. Completes required training by established deadlines.
Qualifications:
Basic Qualifications:

Bachelor's Degree and 1 year of experience in Call Center Servicing and/or Collections with negotiation experience

OR

High School Diploma/GED and 5 years of experience in Call Center Servicing and/or Collections with negotiation experience

Preferred Qualifications:

Advanced written/verbal communication skills

Advanced customer service skills

Late Stage Collections with Loss Mitigation Recovery experience

Experience in leasing and/or financing.

Experience in post charge off collections.

  • Recovery Collections Specialist III

    Found in: Resume Library US A2 - 7 days ago

    Jacksonville, Florida, United States First Citizens Bank Full time

    Overview: The Equipment Finance Recovery Collections Specialist III provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and...

  • Senior Recovery Resolution Specialist

    7 days ago

    Jacksonville, United States CareerBuilder Full time

    Overview The Senior Recovery Resolution Specialist collects retail and business loans that have been placed in charge-off status at an advanced recovery rate. Focuses on mitigating bank losses through the collection, negotiation, and repayment of loans after charge-off. Works closely with borrowers, management, and attorneys to create action plans for...

  • Senior Recovery Resolution Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Jacksonville, Florida, United States First Citizens Bank Full time

    Overview: The Senior Recovery Resolution Specialist collects retail and business loans that have been placed in charge-off status at an advanced recovery rate. Focuses on mitigating bank losses through the collection, negotiation, and repayment of loans after charge-off. Works closely with borrowers, management, and attorneys to create action plans for...

  • Collection Specialist

    7 days ago

    Jacksonville, United States REVCO SOLUTIONS INC Full time

    Job DescriptionJob DescriptionDescription:APPLY TODAY!! Full-Time Collection Specialist *On-site*We are currently seeking Full-Time Collection Specialists with a base pay of $15-$17 per hour plus unlimited bonus potential.Our Company: Revco Solutions Inc. is an Accounts Receivable Management company located in Jacksonville, FL with a dynamic team environment...

  • Collections Specialist

    7 days ago

    Jacksonville, United States KandSConsultingSol Full time

    Job DescriptionJob DescriptionWe are looking for ​a Collections Specialist to join our team! You will be responsible for securing billing payments from your customers.Responsibilities:Find and inform customers about unpaid accountsReceive and post payment to customer's accountAdvise and follow-up with customers on unpaid accountsInitiate...

  • Recovery Oriented System of Care Specialist

    7 days ago

    Jacksonville, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant. LSF is looking for a talented ROC Specialist who would like to make an impact in the lives of others.  Purpose & Impact: The LSFHS Recovery Oriented System of Care (ROSC) Specialist position is designed for an individual in recovery...

  • Recovery Oriented System of Care Specialist

    2 weeks ago

    Jacksonville, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant. LSF is looking for a talented ROC Specialist who would like to make an impact in the lives of others.  Purpose & Impact: The LSFHS Recovery Oriented System of Care (ROSC) Specialist position is designed for an individual in recovery...

  • Asset And Loss Mitigation Specialist

    Found in: beBee S US - 7 days ago

    Jacksonville, United States Vystar Credit Union Full time

    Collateral recovery and liquidation is an integral part of the loss mitigation strategy for VyStar as it aids directly in delinquency and charge off financial reporting for one of the largest segments of the consumer loan portfolio.The incumbent is required to engage thoroughly in the current liquidation market and develop remarketing strategies that will...

  • Asset And Loss Mitigation Specialist

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States Vystar Credit Union Full time

    Collateral recovery and liquidation is an integral part of the loss mitigation strategy for VyStar as it aids directly in delinquency and charge off financial reporting for one of the largest segments of the consumer loan portfolio.The incumbent is required to engage thoroughly in the current liquidation market and develop remarketing strategies that will...

  • AVP, Equipment Finance Recovery Manager

    4 hours ago

    Jacksonville, United States First Citizens Bank Full time

    Overview: The Assistant Vice President of Equipment Finance Recovery - Litigation is responsible for the strategy, management and reporting of all Post Charge Off activities related to in-house recovery collections and litigation. This position sets/reviews criteria for which accounts are worked through by the in-house collections/recovery team and...

  • AVP, Equipment Finance Recovery Manager

    6 days ago

    Jacksonville, United States First Citizens Bank Full time

    Overview The Assistant Vice President of Equipment Finance Recovery - Litigation is responsible for the strategy, management and reporting of all Post Charge Off activities related to in-house recovery collections and litigation. This position sets/reviews criteria for which accounts are worked through by the in-house collections/recovery team and bankruptcy...

  • Senior Equipment Finance Collections Specialist

    7 hours ago

    Jacksonville, United States First Citizens Bank Full time

    Overview: This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities including addressing escalations and concerns to find solutions and performs high complexity tasks. Collaborates on the prompt and accurate resolution of business operations, collections, or technical...

  • Senior Equipment Finance Collections Specialist

    1 week ago

    Jacksonville, United States First Citizens Bank Full time

    Overview This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities including addressing escalations and concerns to find solutions and performs high complexity tasks. Collaborates on the prompt and accurate resolution of business operations, collections, or technical...

  • Equipment Finance Collections Specialist II

    Found in: Resume Library US A2 - 7 days ago

    Jacksonville, Florida, United States First Citizens Bank Full time

    Overview: This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses. May provide training for less experienced...

  • AVP, Equipment Finance Recovery Manager

    Found in: Careerbuilder One Red US C2 - 2 days ago

    Jacksonville, FL, US First Citizens Bank Full time

    OverviewThe Assistant Vice President of Equipment Finance Recovery - Litigation is responsible for the strategy, management and reporting of all Post Charge Off activities related to in-house recovery collections and litigation. This position sets/reviews criteria for which accounts are worked through by the in-house collections/recovery team and bankruptcy...

  • Equipment Finance Collections Specialist I

    Found in: Resume Library US A2 - 7 days ago

    Jacksonville, Florida, United States First Citizens Bank Full time

    Overview: This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses.   Responsibilities: Outbound/Inbound...

  • Equipment Finance Collections Specialist I

    Found in: Resume Library US A2 - 7 days ago

    Jacksonville, Florida, United States First Citizens Bank Full time

    Overview: This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses.   Responsibilities: Outbound/Inbound...

  • Equipment Finance Collections Specialist I

    Found in: Resume Library US A2 - 4 days ago

    Jacksonville, Florida, United States First Citizens Bank Full time

    Overview: This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses.   Responsibilities: Outbound/Inbound...

  • Payroll Specialist

    Found in: Talent US C2 - 4 days ago

    Jacksonville, United States Swisher Full time

    Position Overview The Payroll Specialist ensures timely and accurate end-to-end processing of employee payroll as assigned. The Payroll Specialist ensures adherence to all HR Payroll policies and procedures while complying with all legal requirements and federal/state regulations. The Payroll Specialist will collaborate with the Lead to support required...

  • Equipment Finance Collections Specialist I

    Found in: Careerbuilder One Red US C2 - 2 days ago

    Jacksonville, FL, US First Citizens Bank Full time

    OverviewThis position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses.ResponsibilitiesOutbound/Inbound Calls -...