Recovery Oriented System of Care Specialist

1 month ago

Jacksonville, United States Lutheran Services Florida Full time

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant.

LSF is looking for a talented ROC Specialist who would like to make an impact in the lives of others. 

Purpose & Impact:

The LSFHS Recovery Oriented System of Care (ROSC) Specialist position is designed for an individual in recovery with lived experience in the behavioral health system of care. This position will serve as a key person in recovery-oriented system of care (ROSC) related activities to include but not limited to: on-going quality assurance and improvement activities; training and technical assistance; the implementation and enhancement of recovery approaches and services within the local system of care; RCO development and promotion of effective engagement and care coordination strategies.

Essential Functions:

  • Serve as point of contact for local and state level ROSC related workgroup activities.
  • Coordinate and facilitate recovery related trainings including Wellness Recovery Action Plan (WRAP), ROSC concepts/practices, HOH and other related Peer Specialist Trainings. Compile monthly reports on number of participants trained.
  • Provide training and support to providers on how to integrate peer support service and promote ROSC practice adoption.
  • Implement ROSC committees within LSFHS covered areas. Assist each committee in developing and implementing an action plan based on the framework from the statewide priorities.
  • Participate and collaborate with community stakeholders including grass roots organizations such as NAMI to increase recovery opportunities for consumers and families.
  • Promote and advocate for the inclusion of Recovery Peer Specialists and peer services throughout the network.
  • Participate in community meetings related to peer support to improve overall service delivery.
  • Assist with quality improvement initiatives by conducting quality assurance visits with network providers and reviewing case files to identify recovery-oriented principles and practices.
  • Identify and promote opportunities for individuals with lived experience, family members, and allies to have meaningful inclusion in the evaluation of ROSC practices. Develop strategies to gather feedback from persons served to identify opportunities to improve meaningful outcomes.
  • Provide ongoing technical assistance to network providers on the use and implementation of recovery-oriented practices.
  • Prepare and present reports and findings, to include an analysis of opportunities for improvement and strategies to address them.
  • Work collaboratively with internal LSFHS departments; IT, Contracts, Finance, QI to refine and report required data.
  • Understand deliverables and provide feedback on how programs can improve or maintain performance.
  • Work closely with LSFHS Contracts, Finance, and Quality Improvement to be familiar with all contracts, laws, attachments, and exhibits’ pertinent to the program area, and any associated changes
  • Utilize tracking mechanisms to insure requirements are met for program area, ongoing.
  • Provide programmatic technical assistance and training, both internal and external.

Other Functions:

Other tasks as assigned

Physical Requirements:

Energy, persistence and stamina sufficient for extended working hours and engaging in travel. 

Education:

Bachelor’s degree in social services required. Master’s preferred.

Experience:

  • Minimum of two years’ experience working in a behavioral health environment.
  • Experience working and/or knowledge in a not-for-profit or government behavioral health business a plus.
  • Certified Recovery Peer Specialist (CRPS).

Skills:

Exceptional skills in program development and management Knowledge of federal and state regulations related to the provision of behavioral health services. Above-average oral communication and business writing skills. Ability to represent LSFHS well at funder, provider and community venues. Ability to manage multiple tasks and prioritize to meet deadlines. Demonstrate commitment to diversity and inclusion; valuing a diversity of perspectives and encouraging contributions by all team members.

Other:

Person must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs

Principal Accountabilities:

  • Reports to the System of Care Manager – SOR and SA services
  • Team player with providers, co-workers, and office staff.
  • Accurate, complete, and timely submission of required benchmarks, reports, forecasts, proposals, budgets, and analyses.
  • Cost effective operations.
  • Adherence to policies and management practices.
  • Effective staff management and leadership.
  • Effective relationships with Boards and community stakeholders.

 

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.  

Amazing benefits package including:

  • Medical, Dental and Vision
  • Teledoc (24/7 online access to Doctors)
  • Employee Assistance Program (EAP)
  • Employer paid life insurance (1X salary)
  • 13 paid holidays + 1 floating holiday
  • Generous PTO policy (starting at 16 working days a year)
  • 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
  • Tuition reimbursement

 

Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.

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