Program Assistant

4 weeks ago


Charlotte, United States Atrium Health Full time

Overview

Job Summary

Under general direction of department leadership, the Program Assistant performs the duties of the Care Coord/Auth/Sched Specialist and additional activities of higher complexity and demonstrates leadership skills.  Additionally, this role serves as a central point of contact for providers, patients, and staff, and completes specialized duties in the service of the subspecialty program.

Essential Functions

  • Performs all functions of the Care Coord/Auth/Sched Specialist
  • Serves as a central point of contact for the program for patients and staff
  • Initiates and facilitates the resolution of patient issues and complaints utilizing other professionals as needed.  Practices excellent customer service skills.
  • Coordinates additional program specific meetings and committees such as selection and group teaching
  • Completes data entry or data collection for program quality initiatives
  • Audit documentation to ensure compliance with regulatory requirements of the program
  • Orders program specific medical supplies
  • Participates as a member on a department wide committee
  • Participates in cross-functional quality improvement projects
  • Precepts and mentors’ new hires
  • Ensures clerical regulatory requirements of the program are met
  • Performs provider schedule maintenance and appropriate
  • Coordinate’s preparation and follow up from care team meetings (including Selection Committee, Waitlist Meetings, etc.) and maintains documents associated with this meeting.
  • Maintains regulatory and quality or other tracking spreadsheets as requested by leadership of the program
  • Completes requests for payment for invoices received such as transplant-related expenses, regulatory or registry-related fees, and any other program expenses
  • Participates in program committees, councils, projects, and events
  • Schedules meetings for management and the team as requested.
  • Maintains meeting schedules for recurring meetings.
  • Oversees completion of OSRs for the department
  • Maintains Provider travel documents

Physical Requirements

Works in an office environment. Requires long periods of sitting, operating keyboard, and telephone. Must be able to lift 50 pounds in weight in handling the occasional lifting of documents or supplies. Occasional mobility required. Responsibility to work in a safe manner.

 

Education, Experience and Certifications

High school diploma or equivalent, Associate degree in Health, Business and /or related field preferred.

  • At least 2 years’ experience within a specified subspecialty program, including (but not limited to) Liver Transplant, Kidney Transplant, Heart Transplant, Heart Failure or Liver Failure program
  • Must complete must demonstrate leadership skills and ability to maintain increase in responsibilities by one of the following:
    • Membership on a subspecialty committee/council membership
    • Preceptorship
    • Participation in a special project
    • Participation in professional organizations/committees
    • Completion of the Self-Leader certificate program or similar leadership training course
  • Teammate must be in good standing within department
  • Teammate must be Meets or Exceeds expectations
 


 


  • Program Assistant

    3 weeks ago


    Charlotte, North Carolina, United States Atrium Health Full time

    Overview Job Summary Under general direction of department leadership, the Program Assistant performs the duties of the Care Coord/Auth/Sched Specialist and additional activities of higher complexity and demonstrates leadership skills. Additionally, this role serves as a central point of contact for providers, patients, and staff, and completes specialized...


  • Charlotte, United States SERENITY NURSING SERVICES Full time

    Job DescriptionJob DescriptionJob SummarySerenity Nurse Aide Academy is seeking a Registered Nurse for our Certified Nurse Assistant Program Instructor to manage and support CNA classes within our facility.Responsibilities and DutiesTeach the course curriculum as outlined by the program coordinator.Will work closely with the leadership and staff in each...

  • Program Assistant

    2 weeks ago


    Charlotte, United States Atrium Health Full time

    Job Summary Under general direction of department leadership, the Program Assistant performs the duties of the Care Coord/Auth/Sched Specialist and additional activities of higher complexity and demonstrates leadership skills. Additionally, this role serves as a central point of contact for providers, patients, and staff, and completes specialized duties in...


  • Charlotte, United States University of North Carolina at Charlotte Full time

    Position Number: 000724 Department: Enrollment Management (Adm) Employment Type: Permanent - Full-time Months Per Year: 12 Essential Duties and Responsibilities: The Passport Program is a co-sponsored program between UNC Charlotte's Undergraduate Admissions Office and the Transfer Resource Center at Central Piedmont Community College ( CPCC ). The...

  • Program Therapist

    2 weeks ago


    Charlotte, United States Accanto Health Full time

    At Veritas Collaborative, we envision a world in which all people with eating disorders, their families and communities, have access to best-practice care and hold hope for a cure. Our teams are passionate, talented individuals who provide a full continuum of care that's individualized to each patient and who collaborate across disciplines to ensure lasting...

  • Program Therapist

    3 weeks ago


    Charlotte, United States Accanto Health Full time

    At Veritas Collaborative, we envision a world in which all people with eating disorders, their families and communities, have access to best-practice care and hold hope for a cure. Our teams are passionate, talented individuals who provide a full continuum of care that’s individualized to each patient and who collaborate across disciplines to ensure...


  • Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...

  • MST Program Manager

    1 week ago


    Charlotte, United States NC Health Partners Full time

    Job DescriptionJob DescriptionOverviewNC Health Partners is looking to hire a MST Program Manager who has at least 2 years of MST supervisor experience and/or a minimum of 4 years of MST Therapist experience. The MST Program Manager will oversee the day-to-day operations of the MST program and ensure the integrity of the program model. Key...


  • Charlotte, United States Smartstartofmeck Full time

    Job Summary: Under the general dual direction of the Director of Impact and Engagement and in accordance with the mission of the Ada Jenkins Center, the Eligibility & Intake Specialist will assist individuals and families in pursuing economic stability and program services through our initial centralized intake process, verification, and service selection....


  • Charlotte, United States University of North Carolina Charlotte Full time

    The Program Director for Outreach and Engagement is the first point of contact for military-affiliated students seeking enrollment at UNC Charlotte. Responsible for assisting in the recruitment of prospective military affiliated students, the Program Program Director, Director, Outreach, Engagement, Program, Service, Business Services


  • Charlotte, United States Southeastern College Full time

    Benefits: 401(k) 401(k) matching Health insurance Wellness resources The Nurse Administrator/Program Director shall oversee and manage the operations of the nursing program. The Nurse Administrator/Program Director shall be proficient in program administration, curriculum design, instruction, evaluation, budget planning,...


  • Charlotte, United States Southeastern College Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingHealth insuranceWellness resources The Nurse Administrator/Program Director shall oversee and manage the operations of the nursing program. The Nurse Administrator/Program Director shall be proficient in program administration, curriculum design, instruction, evaluation, budget planning, faculty...

  • Executive Assistant

    2 weeks ago


    Charlotte, United States Ally Financial, Inc. Full time

    Ally and Your Career Ally Financial only succeeds when its people do - and that's more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams and causes that are Executive Assistant, Executive, Assistant, Program, Support, Financial, Technology, Banking


  • Charlotte, United States University of North Carolina at Charlotte Full time

    Position Number: 012621 Department: Dean of Students (Adm) Employment Type: Permanent - Full-time Months Per Year: 12 Essential Duties and Responsibilities: The Program Director for Outreach and Engagement is the first point of contact for military-affiliated students seeking enrollment at UNC Charlotte. Responsible for assisting in the recruitment of...


  • Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...


  • Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...


  • Charlotte, United States Goodwin Recruiting Full time

    Here is an exciting opportunity to join an established, growing restaurant group! We are seeking an Assistant Manager to join our team as we grow! We offer an extremely competitive salary, great benefits, bonus program, 45-50 hour work weeks with 2 d Assistant Manager, Restaurant Assistant Manager, Restaurant, Manager, Assistant, Management, Staffing


  • Charlotte, United States Atrium Health Full time

    Summary The Workplace Violence (WPV) Mitigation Program Manager reports to the Enterprise Director, WPV Mitigation and leads project administration for WPV and teammate safety strategies. Responsibilities include education, incident follow-up, and analysis for recommendations. This role will coordinate interdisciplinary communication, conduct presentations...


  • Charlotte, United States Atrium Health Full time

    Overview Summary The Workplace Violence (WPV) Mitigation Program Manager reports to the Enterprise Director, WPV Mitigation and leads project administration for WPV and teammate safety strategies. Responsibilities include education, incident follow-up, and analysis for recommendations. This role will coordinate interdisciplinary communication, conduct...


  • Charlotte, United States Atrium Health Full time

    Overview Summary The Workplace Violence (WPV) Mitigation Program Manager reports to the Enterprise Director, WPV Mitigation and leads project administration for WPV and teammate safety strategies. Responsibilities include education, incident follow-up, and analysis for recommendations. This role will coordinate interdisciplinary communication, conduct...