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Telecommunications Specialist, NB-0391-V

2 months ago

Washington DC, United States USAJobs Full time
Duties

As a Telecommunications Specialist, you will: Provide technical assistance and guidance to business units users on voice and/or data communications systems. Advise on the interpretation and applications of policies and procedures for evaluating current and future telecommunication requirements and connectivity; determine which systems and connections are required and implements the necessary resources and equipment. Install and manage agency's network circuits. Designs and manages equipment used in transmitting wired phone, cellular, cable, and broadband data. Designs and manages communications systems, including voice, video, and data, manage hardware, software, or programming modules of a telecommunications system. Participate in the acquisition, technical acceptance, installation, testing, modification, and replacement of telecommunications equipment, services and systems. Participate in a Quality Assurance (QA) program; identifies program objectives and project initiatives; develop and implement strategies; evaluate Information Technology Services procedures for adherence to stated policies, practice and requirements. Oversee Private Branch Exchange (PBX) and Voice Over Internet protocol (VoIP) systems. Orders circuits, Toll Free Service, calling cards, and audio/webinar services from vendors. Oversee the installation of cabling/wiring and equipment for telecommunications functions within OCC. Conduct training to familiarize users with equipment, software, and security procedures, and OCC standard communications hardware/software. Develop, implement and maintain plans, policies, procedures, and standards; user manuals; and technical reference materials pertinent to software. Provide customer support on a daily basis for telecommunications operations and troubleshoots problems. Assist customers in analyzing business problems, developing solutions, securing approval from management and integrating solutions into the multiplatform environment. Develop and maintain computerized and hard copy files and documentation of voice and network circuits, instruments, features, functions and locations. Ensure telecommunications systems are in compliance with OCC's cyber security and compliance standards.

Requirements

Conditions of Employment


This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.

There are three key documents that contain important information about your rights and obligations. Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights , for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov) , (applicable to those who hold a sensitive position or have eligibility for access to classified information). Complete a one-year probationary period (unless already completed). Complete a background investigation (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Travel occasionally to attend conferences and/or training. Obtain and use a Government-issued charge card for business-related travel. Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities.

Qualifications

You must meet the following requirements within 30 calendar days after the closing date of this announcement:

To qualify for the NB-V level, you must have specialized experience equivalent to the next lower level, NB-IV (or GS-11). Specialized experience for this position includes:
Experience assisting with analyzing problems, developing solutions, or improving telecommunications systems, procedures, and requirements; AND Experience assisting with installing, operating, or administering telecommunication systems, networks, or equipment.

The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

To ensure any credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Education

Education cannot be used to qualify for this position.

Additional information

This position is included in the bargaining unit. Salary range includes 25.04%geographical pay. If you are a current OCC employee who previously received a waiver determination permitting you to retain bank securities due to extenuating circumstances, please note that this determination may be rescinded if the nature of your duties changes. We strongly suggest that you discuss the potential implications of any change in duties on a prior securities determination with your ethics official. We may select from this announcement or any other source to fill one or more positions. Click all links in this vacancy announcement to view additional information and instructions. The candidate selected for this position may be credited with directly-related non-Federal experience for annual leave purposes if eligible and considered appropriate. Must be a U.S. citizen or U.S. national. Please refer to "Conditions of Employment." Click "Print" to review the entire announcement before applying. The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov . To learn more, please visit our page at: Treasury.gov/fairchanceact.