Health System Specialist
2 months ago
The position is responsible for delivering High Reliability/Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Clinical Team Training (CTT), Lean, Coaching, Project Management, and Training. Duties include but are not limited to the following:
Program management/administration ensuring programs/initiatives align directly with the journey to high reliability.
HRO Baseline Training, Clinical Team Training facilitator. Facilitates, coaches and trains staff at all levels of the organization on high reliability principles/concepts.
Serves as the subject matter expert on the HRO mission and objectives.
Acts as the project lead for healthcare and operational HRO improvement projects impacting patient care delivery systems and functions throughout the medical center.
Conducts studies and special projects to implement health care delivery programs and improve the efficiency and reliability throughout the organization.
Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts.
Responsible for the oversight of the use and management of data for the HCS, including collection, reporting and analysis in support of its high reliability journey.
Identification of information needs required to manage the critical aspects of clinical operations, design and develop informatics and analytic studies and reports, and to implement data collection processes and systems to meet the ongoing needs of the organization.
Develops technical guidance and standards for use within the program office for processes where no established criteria exist and where improvement is needed.
Prepares and delivers written and verbal review of findings and recommendations to HCS, VISN, and VHACO leadership to determine applicable requirements and feasible problem resolution.
Provides leadership, direction and control of the implementation of HRO activities across the HCS, including developing appropriate controls to assure standardization in use of evidence-based processes and guidance.
Provides detailed reports to senior leadership on the schedule, measures, and key change management components.
Work Schedule:
Monday-Friday; 8:00am-4:00pm
Position Description Title/PD#:
Health System Specialist (High Reliability Organization Coordinator)/PD803820
Telework: Ad-hoc only authorized.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual:
This is not a virtual position.
Relocation/Recruitment Incentives:
Not Authorized.
Critical Skills Incentive (CSI):
Not Authorized.
Permanent Change of Station (PCS):
Not Authorized.
PCS Appraised Value Offer (AVO):
Not required.
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