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Front Office Manager
5 days ago
Falls Village Resort, located in Branson, MO is seeking a Guest Services (Front Office) Manager.
Nestled in a picturesque campus style, The Falls Village is comprised of 291 Room keys set on 22 acres in the valleys of the Missouri Ozarks. You’ll play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience, effectively leading a team of 8 associates.
Address: 200 Creekside Rd, Branson, MO 65616
Compensation: Competitive base salary plus 15% annual bonus potential.
BENEFITS YOU’LL ENJOY:
Up to 21 Paid Days off per Year401K Match up to 5%9 Paid HolidaysUp to 2 Paid Volunteer DaysMedical, Dental, Vision Insurance6 weeks - Paid Parental LeaveInternal Growth and Career PathingTuition ReimbursementSafe and Fun Work EnvironmentEmployee Discounts Including Childcare, Hotels and morePOSTION SUMMARY:
Oversee and develop team members as well as continue to improve the owner/guest experience.Coverage front desk shifts, as needed.Ensure that the guests are being escorted properly and that they have been directed to the requested rooms after proper completion of the check-in procedures. Keep a track of the inventory supplies and keep updated reports as according to company standards.POSITION REQUIREMENTS:
High school diploma or GED required.Ability to work a flexible schedule, to include evenings, weekends, and holidays.4 years minimum hotel or resort experience, required, with a minimum of two years in an Assistant Manager or Manager role. Hotel operation experience and knowledgeable about yield rate management. Must also be familiar with the daily operations of the front office, including room reservations.Outgoing personality and excellent service orientation.Ability to effectively lead a team of 5 or more associates.
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Front Office Manager
5 days ago
Branson, Missouri, United States Bluegreen Vacations Full timeFalls Village Resort, located in Branson, MO is seeking a Guest Services (Front Office) Manager. Nestled in a picturesque campus style, The Falls Village is comprised of 291 Room keys set on 22 acres in the valleys of the Missouri Ozarks. You'll play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience, effectively...
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