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Operations Supervisor

2 months ago

NORFOLK, United States CMA CGM Full time
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?

YOUR ROLE

Directs daily business activity and provides leadership for assigned personnel. Responsible for communicating with Resource Freight Planning, Inventory Management, Quality, Sales and branch management to resolve any production issues. Accountable for assigned areas to ensure we meet or exceed all customer SLA's as well as Operating plan performance metrics.

WHAT ARE YOU GOING TO DO?
  • Accountable for daily work assignments of all regular and temporary labor to meet or exceed customer SLA's while minimizing labor costs.
  • Achieve performance standards with regards to safety, line utilization and quality
  • Tracks key performance indicators/costs, anticipating and correcting trends which would compromise achievement of financial targets
  • Oversees and assures facility equipment reliability to minimize downtime
  • Supervise up to 60 full-time/temporary Production Line associates
  • Set up and operate equipment according to the Production Work Order Requirements, On-the-Job-Training (OJT) and/or operation procedures
  • Train and coach employees on department work instructions, processes, procedures and policies
  • Coach and mentor team leads on leadership skills such as communication, results, accountability, etc.
  • Manages personnel, material, and equipment safely and effectively.
  • Meets production cost, schedules, and quality requirements through the utilization of established manufacturing processes and methods.
  • Monitors and reports weekly production metrics on productivity and quality.
  • Identifies continuous improvement opportunities to ensure performance targets are consistently met.
  • Interfaces with planning and quality management when defects or non-conforming products are found.
  • Determines best methods to handle deviations from standardized processes.
  • Responsible for maintaining all defined 6S standards
  • Accountable for all ISO policies and procedures for areas assigned makes recommendations for change.
  • Communicates daily with Sales, Purchasing and Operational personnel to effectively provide relevant information in order to meet and or exceed customer requirements.
  • Provides leadership and guidance to all staff for continual improvement of key functions and activities to improve efficiency and meet increasing customer and business demands
  • Ensures labor is balanced across department as required to meet each day's business needs, minimize overtime and reduce labor costs
  • Maintains a professional, helpful attitude in dealings with co-workers, supervisors and their departmental personnel at all times
  • Responsible for managing the administrative tasks of validating Kronos punches and correcting missed punches (daily), executing the Corrective Action Responses and implementing corrective changes to meet the required timelines outlined in the process document and executing the Quarterly/Annual Employee Performance Appraisal processes meeting the HR timeline as published.
Minor Essential Function:
  • Responsible for consistent enforcement of Ingram Micro policies as prescribed in the Ingram Micro Employee Policy Manual
  • Recommends layout changes to improve velocity, performance and reduces labor costs.
  • Complies with all OSHA, federal, and state policies that optimize safety within the facility
  • Responsible for housekeeping standards as assigned
  • Responsible for additional tasks as assigned to meet or exceed the expectations of customers and or management based on our fluid business needs
  • Works with Quality and Industrial Engineering to maintain, evaluate and make recommendations to improve all relevant processes.
Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly lift and or move up to 50 lbs. and occasionally lift and or move up to 100 lbs. in a safe manner.
  • While performing the duties of this job, the employee is regularly required to walk, stand, and bend.
Work Environment:
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work is performed in a noisy environment with seasonal extremes of temperatures.

WHAT ARE WE LOOKING FOR?
  • Accountable for daily work assignments of all regular and temporary labor to meet or exceed customer SLA's while minimizing labor costs.
  • Achieve performance standards with regards to safety, line utilization and quality
  • Tracks key performance indicators/costs, anticipating and correcting trends which would compromise achievement of financial targets
  • Oversees and assures facility equipment reliability to minimize downtime
  • Supervise up to 60 full-time/temporary Production Line associates
  • Set up and operate equipment according to the Production Work Order Requirements, On-the-Job-Training (OJT) and/or operation procedures
  • Train and coach employees on department work instructions, processes, procedures and policies
  • Coach and mentor team leads on leadership skills such as communication, results, accountability, etc.
  • Manages personnel, material, and equipment safely and effectively.
  • Meets production cost, schedules, and quality requirements through the utilization of established manufacturing processes and methods.
  • Monitors and reports weekly production metrics on productivity and quality.
  • Identifies continuous improvement opportunities to ensure performance targets are consistently met.
  • Interfaces with planning and quality management when defects or non-conforming products are found.
  • Determines best methods to handle deviations from standardized processes.
  • Responsible for maintaining all defined 6S standards
  • Accountable for all ISO policies and procedures for areas assigned makes recommendations for change.
  • Communicates daily with Sales, Purchasing and Operational personnel to effectively provide relevant information in order to meet and or exceed customer requirements.
  • Provides leadership and guidance to all staff for continual improvement of key functions and activities to improve efficiency and meet increasing customer and business demands
  • Ensures labor is balanced across department as required to meet each day's business needs, minimize overtime and reduce labor costs
  • Maintains a professional, helpful attitude in dealings with co-workers, supervisors and their departmental personnel at all times
  • Responsible for managing the administrative tasks of validating Kronos punches and correcting missed punches (daily), executing the Corrective Action Responses and implementing corrective changes to meet the required timelines outlined in the process document and executing the Quarterly/Annual Employee Performance Appraisal processes meeting the HR timeline as published.
Minor Essential Function:
  • Responsible for consistent enforcement of Ingram Micro policies as prescribed in the Ingram Micro Employee Policy Manual
  • Recommends layout changes to improve velocity, performance and reduces labor costs.
  • Complies with all OSHA, federal, and state policies that optimize safety within the facility
  • Responsible for housekeeping standards as assigned
  • Responsible for additional tasks as assigned to meet or exceed the expectations of customers and or management based on our fluid business needs
  • Works with Quality and Industrial Engineering to maintain, evaluate and make recommendations to improve all relevant processes.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

#LI-TP1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate. False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

Nearest Major Market: Philadelphia
Nearest Secondary Market: Harrisburg