Store Customer Service Specialist

4 weeks ago

Harrisburg, United States Sherwin-Williams Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
  Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show 
What is the Process to get Started?  Step 1 - Online Application 
Find the role(s) that interest you on our Careers page:    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners  
Step 2 - Digital Interview  
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions   You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation  
Step 3 - In-Store Interview 
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. 
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at . Click on Candidates to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. 
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. 
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. 
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales 
Minimum Requirements:
  • Must be at least eighteen (18) years of age 
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

 

Preferred Qualifications:
 

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Customer Service Representative

    1 month ago

    Harrisburg, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best...

  • Customer Service Representative

    1 week ago

    Harrisburg, United States Hobart Service Full time

    Job DescriptionSelected candidate will perform customer support activities including receiving, processing, investigating, and resolving all incoming orders and inquiries from our field sales representatives and end users of our products.  This individual will have direct contact with all levels of responsibility, including owners and executives of major...

  • Guest Service Specialist

    2 weeks ago

    Harrisburg, United States Mister Car Wash Full time

    Working at Mister Car Wash is all about opportunity—to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. Come work for us! We’re currently seeking a Guest Service Specialist. **WHAT YOU WILL DO**: - Work with an amazing team...

  • Customer Service Representative

    1 day ago

    Harrisburg, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionAt ITW Food Equipment Group, people and food are our passion. We believe great food brings people together, and the relationships we share feed our inspiration to be the best we can be for one another.Our family of premium brands has been dedicated for more than a century to supporting those who are not only...

  • Customer Service Representative

    3 weeks ago

    Harrisburg, United States Premier Rental Purchase of HarrisburgLancaster Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceFlexible scheduleOpportunity for advancementGeneral Purpose:Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with...

  • Customer Service Representative

    2 weeks ago

    Harrisburg, United States Premier Rental Purchase Full time

    Benefits: Bonus based on performance Flexible schedule Opportunity for advancement General Purpose:Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and...

  • Guest Service Specialist

    3 weeks ago

    Harrisburg, United States Mister Carwash Full time

    Working at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. Come work for us! We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: * Work with an amazing team in a fun...

  • Store Manager Trainee/Parts Specialist

    1 month ago

    Harrisburg, United States Colliflower Inc Full time

    Job DescriptionJob DescriptionColliflower Inc., a leading Parker Hannifin distributor of hoses and fittings has an immediate opening for a Store Manager Trainee. The hours of this position are Monday-Friday, 7:30AM-5:00PM. Local travel and reliable transportation required. Colliflower has been in business since 1951 and has an excellent reputation for...

  • Store Manager Trainee/Parts Specialist

    2 weeks ago

    Harrisburg, United States Colliflower Inc Full time

    Job DescriptionJob DescriptionColliflower Inc., a leading Parker Hannifin distributor of hoses and fittings has an immediate opening for a Store Manager Trainee. The hours of this position are Monday-Friday, 7:30AM-5:00PM. Local travel and reliable transportation required. Colliflower has been in business since 1951 and has an excellent reputation for...

  • Cashier / Customer Service Associate

    1 month ago

    Harrisburg, United States Mach 1 Stores Full time

    GET PAID EVERY WEEK! 25 CENT PAY INCREASE EVERY 90 DAYS IN 2024!!Mach 1 Stores of Harrisburg, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service rockstar and cashier master looking for a positive environment? Do you like to be where the...

  • Cashier / Customer Service Associate

    4 weeks ago

    Harrisburg, United States Mach 1 Stores Full time

    Job DescriptionJob DescriptionGET PAID EVERY WEEK! 25 CENT PAY INCREASE EVERY 90 DAYS IN 2024!!Mach 1 Stores of Harrisburg, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service rockstar and cashier master looking for a positive...

  • Customer Service Representative

    1 month ago

    Harrisburg, United States Hobart Service Full time

    Job DescriptionThis is a position under the direction of the District Manager. The selected candidate will be highly organized and be able to learn and perform a variety of duties with a focus on clerical functions, including Accounts Receivables, Accounts Payables functions and maintain various files as needed.  The incumbent will be able to prepare and/or...

  • Customer Care Specialist

    3 weeks ago

    Harrisburg, United States DiamondBack Covers Full time

    Customer Care SpecialistHarrisburg, PA About You: Our customers need reliable products for their next adventures and youre driven to help them do just that. You solve problems with the customer in mind and are dedicated to exceeding their expectations. Youre not knocked off balance by the unexpected. When times get tough, you can be counted on to hold...

  • Customer Care Specialist

    1 month ago

    Harrisburg, United States DiamondBack Covers Full time

    Customer Care SpecialistHarrisburg, PA About You: Our customers need reliable products for their next adventures and you're driven to help them do just that. You solve problems with the customer in mind and are dedicated to exceeding their expectations. You're not knocked off balance by the unexpected. When times get tough, you can be counted on to hold...

  • Customer Care Specialist

    1 month ago

    Harrisburg, United States DiamondBack Covers Full time

    Customer Care SpecialistHarrisburg, PA About You: Our customers need reliable products for their next adventures and you're driven to help them do just that. You solve problems with the customer in mind and are dedicated to exceeding their expectations. You're not knocked off balance by the unexpected. When times get tough, you can be counted on to hold...

  • Field Customer Service Representative

    4 weeks ago

    Harrisburg, United States Hobart Service Full time

    **About the Job** **Company Description**: Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer...

  • Guest Care Sales Specialist

    1 month ago

    Harrisburg, United States Monro Auto Service and Tire Centers Full time

    Job DescriptionJob DescriptionCompany DescriptionMonro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service...

  • Field Customer Service Representative

    1 month ago

    Harrisburg, United States Hobart Service Full time $24 - $28

    About the JobCompany Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best customer service, give...

  • Customer Account Specialist

    1 month ago

    Harrisburg, United States Corporation Service Company Full time

    Job DescriptionAre you passionate about delivering exceptional service? Us too.Customer Service RepresentativeHarrisburg, PA (Onsite)Monday - Friday, 9am- 6pm If you have big ambitions, you'll fit in perfectly at CSC. A leading business, legal, tax, and digital brand services company, we provide knowledge-based solutions to a wide range of clients, including...

  • Customer Account Specialist

    1 month ago

    Harrisburg, United States Corporation Service Company Full time

    Job DescriptionAre you passionate about delivering exceptional service? Us too.Customer Service RepresentativeHarrisburg, PA (Onsite)Monday - Friday, 9am- 6pm If you have big ambitions, you'll fit in perfectly at CSC. A leading business, legal, tax, and digital brand services company, we provide knowledge-based solutions to a wide range of clients, including...