BSH Field Service Engineer

3 weeks ago

Houston TX United States Hologic Full time

Our Field Service Engineers are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable.

We are growing and are thrilled to be recruiting in the Houston, TX area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.

Summary Of Duties And Responsibilities

Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. Assist other Field Engineers as necessary. Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. Complete and submit all required paperwork on time and accurately. Train customers on the basic operation and use of Hologic products. Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. Provide support at conventions, trade shows and customer trials. Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. Manage inventory, keep accurate records, and return unused and failed parts promptly. Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. Manage the assigned territory in an organized fashion. Perform PM’s on time, provide expeditious on-site response and minimize equipment downtime. Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.

Qualifications

Must be a self-starter, able to travel and work independently with minimal supervision. Must be capable of multi-tasking, setting priorities and scheduling work activities. Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. Willing to work flexible hours and overtime on short notice. Position requires the ability to be “on call” after normal working hours. Depending on location, position may require frequent overnight travel. Must have reliable transportation, possess a valid driver’s license, and carry adequate auto insurance. High degree of mechanical aptitude. Excellent communications skills, both written and verbal are required

Education

Associate's Degree or equivalent in electronics, computer science or related technical discipline is required.

Experience

2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. Experience designing, installing, or maintaining computer networks highly desirable.

Specialized Knowledge

Strong computer literacy. Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred.

Additional Details 

Must be able to lift a minimum of 50 pounds.

- - -

The annualized base salary range for this role is $62,100 to $97,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency And Third Party Recruiter Notice

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic’s employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

  • BSH Field Service Engineer

    3 weeks ago

    Eugene, OR, United States Hologic Full time

    Our Field Service Engineers are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable.We are growing and are thrilled to be recruiting in the Eugene, OR area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative...

  • BSH Field Service Engineer

    2 weeks ago

    Houston, United States Hologic Full time

    Our Field Service Engineers are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable. We are growing and are thrilled to be recruiting in the Houston, TX area.Joining a team in our Breast & Skeletal Health you will be responsible for preventative...

  • BSH Field Service Engineer

    6 hours ago

    Houston, United States Hologic Full time

    Houston, TX, United States Our Field Service Engineers are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable. We are growing and are thrilled to be recruiting in the Houston, TX area.Joining a team in our Breast & Skeletal Health you will be...

  • BSH Field Service Engineer

    3 weeks ago

    Albany, NY, United States Hologic Full time

    Our Field Service Engineers are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable.We are growing and are thrilled to be recruiting in the Albany, NY area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative...

  • BSH Field Service Engineer

    3 weeks ago

    Boston, MA, United States Hologic Full time

    Our Field Service Engineers are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable.We are growing and are thrilled to be recruiting in the Boston, MA area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative...

  • BSH Field Service Engineer

    3 weeks ago

    Washington, DC, United States Hologic Full time

    Our Field Service Engineers are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable.We are growing and are thrilled to be recruiting in the Rockville, MD/Washington DC area. Joining a team in our Breast & Skeletal Health you will be responsible for...

  • BSH Field Service Engineer

    3 weeks ago

    New York, NY, United States Hologic Full time

    Our Field Service Engineers are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable.We are growing and are thrilled to be recruiting in the Newark, NJ /New York, NY area. Joining a team in our Breast & Skeletal Health you will be responsible for...

  • Rigging Engineer

    2 weeks ago

    Houston, United States Wyatt Field Service Full time

    Job DescriptionJob DescriptionPOSITION TITLE: Rigging EngineerREPORTS TO: Engineering ManagerPOSITION SUMMARYDevelop project specific rigging, mechanical, structural design calculations and provide technical conformance regarding codes and standards for Wyatt Field Service Company.FUNCTIONS OF THE JOBEssential FunctionsMake SAFETY priority number one. Early...

  • Field Service Engineer

    3 weeks ago

    Houston, United States Carlton Staffing Group Full time

    DIRECT HIRE opportunity for a Field Service Engineer in East Houston! Apply today! Industrial and Marine Company in East Houston is currently hiring an experienced Field Service Engineer to join their team! In this role, the Field Service Engineer will be responsible for planning and leading 2-stoke and 4-stoke engine services. Salary: $35 to $45/hr. The...

  • Field Service Engineer

    4 weeks ago

    Houston, United States Carlton Staffing Full time

    Job DescriptionJob DescriptionDIRECT HIRE opportunity for a Field Service Engineer in East Houston! Apply today!Industrial and Marine Company in East Houston is currently hiring an experienced Field Service Engineer to join their team! In this role, the Field Service Engineer will be responsible for planning and leading 2-stoke and 4-stoke engine...

  • Civil Field Engineer

    3 weeks ago

    Houston, United States Matrix Service Full time

    Job SummaryThe Civil, Concrete, Structural Steel (CCS) Construction Field Engineer II is primarily responsible for providing technical engineering information to company supervision and crafts to ensure construction work associated with Civil, Concrete & Structural Steel aspects of a project complies with all engineering standards, codes, and specifications....

  • Civil Field Engineer

    3 weeks ago

    Houston, United States Matrix Service Full time

    Job SummaryThe Civil, Concrete, Structural Steel (CCS) Construction Field Engineer II is primarily responsible for providing technical engineering information to company supervision and crafts to ensure construction work associated with Civil, Concrete & Structural Steel aspects of a project complies with all engineering standards, codes, and specifications....

  • Civil Field Engineer

    4 weeks ago

    Houston, United States Matrix Service Full time

    Job Details Description Actively supports the Company’s commitment to safety and its “Core ” Represents the Company at all times with high moral standards while adhering to the Company’s “Code of Business Conduct and ” Provides technical and engineering support to the construction team. Assists in the administration, planning,...

  • Field Service Engineer

    2 days ago

    Houston, United States Sensia Full time

    Job Description Field Service Engineer - Houston, Texas Sensia Global, a Rockwell Automation and Schlumberger Joint Venture company is currently recruiting for talented Field Service Engineers. Working with the leaders in Automation Technology and Oil and Gas Services, you will have the opportunity to flourish in a company that is the first fully integrated...

  • Field Services Engineer

    3 weeks ago

    Houston, United States Omega Technical Services, LLC Full time

    Omega Technical Services is actively searching for Field Service Engineers to: Provide on-site technical direction during Rotating Equipment (such as HD Gas Turbines, Aero-derivative Engines, Steam Turbines, Centrifugal Compressors/pumps) Installation, Maintenance and Commissioning activities in locations such as Remote Oilfields, Industrial Facilities and...

  • Field Service Engineer

    2 weeks ago

    Houston, United States Sensia Full time

    Job DescriptionField Service Engineer - Houston, TexasSensia Global, a Rockwell Automation and Schlumberger Joint Venture company is currently recruiting for talented Field Service Engineers. Working with the leaders in Automation Technology and Oil and Gas Services, you will have the opportunity to flourish in a company that is the first fully integrated...

  • Field Service Engineer

    1 week ago

    Houston, Texas, United States Faststream Recruitment Full time

    Navigate Your Career Towards Success as a Field Service Engineer Are you a seasoned professional with a deep understanding of Satcom and Navigation systems? Are you seeking a career move that offers variety, travel, and excellent career prospects? Our client, a leading provider of Navigation, Communication, and Automation systems for the Marine Industry,...

  • Field Service Engineer

    2 days ago

    Houston, United States Orion Talent Full time

    Description Position Details: Title: Field Service Engineer - Automation Location: Miami/HoustonShift: Day shift Compensation: $75-$90K Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)Travel: 80% (US and International)Position Description:Field Service Engineer - Automation performs routine technical field assignments involving...

  • Field Service Engineer

    1 day ago

    Houston, United States Orion Talent Full time

    Description Position Details: Title: Field Service Engineer - Automation Location: Miami/Houston Shift: Day shift Compensation: $75-$90K Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K) Travel: 80% (US and International) Position Description: Field Service Engineer - Automation performs routine technical field assignments...

  • Field Services Engineer

    4 weeks ago

    Houston, United States Hanwha Power Systems Americas Full time

    Position Overview:Hanwha Power Systems America is a one of the fastest growing companies in the turbo machinery industry. As a total energy solution provider, Hanwha Power Systems is expanding their business globally pursuing its world-leading technology and commitment to quality.We are looking for a highly motivated Aftermarket Field Service Engineer to...