Recovery Support Care Manager

Found in: beBee S US - 2 weeks ago

Canon City, United States Solvista Health Full time

POSITION: Recovery Support Care Manager

The Recovery Support Care Manager (RSCM) provides a partnership approach to healthcare and community-based services, to support medical, social, developmental, behavioral, educational, and financial needs to optimize health and wellness and support recovery.

DUTIES:

Level I * Works closely as part of a clinical team following the treatment plan and documenting appropriately. * Works closely within the client support services team to ensure the highest level of client care. * Works with team members and supervisor to ensure management of cases is appropriate. * Performs case/care coordination tasks as assigned in a timely manner. * Completes clinical documentation and navigation of Electronic Health Record. * Maintains professional demeanor and confidentiality when interacting with co-workers and clients. * Serves as a source of general information regarding care/case management, company, and community partners. * Participates in required learning activities and attends staff meetings. * Completes all trainings, including, but not limited to, Bridges out of Poverty, Mental Health First Aid, and Motivational Interviewing. * Maintains regular and predictable attendance of assigned work shifts. * Effectively communicates with other team members. * Fully understands client's rights and client responsibilities.

Level II * Maintains all Level I requirements. * Demonstrates operational knowledge of resources and support of clients. * Demonstrates critical thinking skills and autonomy as it relates to client care. * Exhibits effective time management skills and ability to multitask. * Communicates case management perspective with diverse clinical team members. * Provides constructive consultation and support to other team members regarding ethical decision-making, healthy professional boundaries, and the level of client support needed. * Successfully completes home or community visits with clients. * Reviews documentation of team members and mentors as needed to build skill level. Participates in treatment plan development as required. * Demonstrates full understanding of care coordination spreadsheets, deliverables, and documentation. * Coordinates care with primary care providers and specialty clinics to meet member needs specific to their disease condition and health care utilization. * Facilitates bachelor's level support groups in conjunction with clinical treatment team and supervisor. * Demonstrates competency in providing regular skills-based interventions appropriate to case/care coordinator role supporting clinical treatment plan. * Demonstrates a full understanding of multi system approach to care. * Actively pursues additional education and certification in case/care coordination field. * Maintains positive community partner relationships.

Level III * Completes and maintains all level I and level II requirements. * Analyze complex, and sometimes contradictory information to effectively solve problems. * Make appropriate and timely decisions that keep clients and the team moving forward. * Gains the confidence of co-workers through honesty, integrity, and authenticity. * Actively learns through experimentation when tackling new problems using both successes and failures. * Assists in the coordination of department goals and work assignments of other case/care coordinators. * Provides data-based input for budget, staffing and assignments in support of department leaders. * Represents agency and is primary contact for at least one community partner meeting identifying resources and supports for client service needs. * Acts as primary liaison to a community group. * Designs and participates in specialty program development and maintenance. * Utilizes experience and education to design client intervention strategies. * Acts as a mentor to Level I care navigators.

REQUIREMENTS:

Level I - Bachelor's degree in health or human service-related Field or bachelor's degree with one year of human services related experience.

Level II - Enrolled in an agency approved Care Navigation Training Program.

Level III - Completion of Care Navigation Certification Program, pass state assessment, and listed on the Colorado Health Navigator Registry, with 6 months post completion experience.

OTHER REQUIREMENTS:

  • Annual TB, federally required drug screening, and Influenza vaccination or compliance with policy and procedure.
  • Required possession of a valid state driver's license.
  • Successful candidate must submit to and pass, post-offer drug screen.

WAGE: $20.27 - $25.70 / Hourly

SHIFTS: Full-time - 40 hours per week

JOB SITE: Canon City, CO

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