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Branch Manager
2 months ago
Hiring Immediately – Branch Manager
Transdev Services, Inc. is seeking a Branch Manager for its Boston Public Schools transportation contract. The Branch Manager is responsible for planning, directing, controlling and evaluating operations and programs of the facility.
Come join the largest private-sector operator of public transportation in North America, one that cares about its employees, passengers, and their communities.
Why Work With Us?
$88,161.62 per year
Full time employment with work year-round – not just during the school year
Medical, Dental and Vision
Short/long term disability and life insurance
Holiday pay
Paid time off
401(K) with a Company match
Employee assistance program
Ability to advance your career
Key Responsibilities:
Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
Oversees scheduling of Drivers, Dispatchers and Supervisors.
Monitors operations and coordinates delivery of service with the Director of Operations, Assistant General Manager, and General Manager; and provides daily reports.
Monitors Key Performance Indicators (KPI) and reports variance to the Director of Operations, Assistant General Manager, and General Manager.
Monitors department budgeted regular and exception time hours and reports variances to the Director of Operations, Assistant General Manager, and General Manager daily.
Responsible for On-Time Performance and timely yard departures.
Works closely with the Maintenance Department to ensure adequate availability of equipment.
Track, compile and analyze performance standards related to On Time Performance, Complaints, Missed Service, and other operational standards.
Handle interdepartmental issues; assists in the resolution of employee issues and grievances; improve processes and route scheduling.
Maintains confidentiality of all information.
Interact with the union representing the employees with the goal of positive interaction.
Ensure that service to Boston Public Schools remains on schedule and professional.
Issues discipline.
Works a flexible schedule including weekends and holidays.
Performs other duties as required.
Education, Licensing, and Certifications Required:
- A high school diploma or equivalent (G.E.D.).
Education, Licensing, and Certifications Preferred:
- A Bachelor’s Degree preferred.
Experience Required:
A minimum of 5 years of passenger transport experience.
A minimum of 4 year’s management experience.
Experience Preferred:
- School Bus transit experience preferred.
Skills and Knowledge Required:
Comprehensive knowledge of public management and organization theories, principles, practices and techniques.
Thorough knowledge of the methods of operation of the transit system’s staff and operational departments.
Thorough knowledge of basic laws, ordinances and regulations underlying the transit operation.
Ability to analyze a variety of complex administrative problems to make sound recommendations for their solutions and to prepare working procedures.
Ability to work effectively with labor.
Proficiency with Microsoft Office.
Strong communications and time management skills.
Travel requirement outside of immediate area (as a percent)