Jewelry Sales Consultant

6 days ago

Fairfax, United States Brilliant Earth Full time

Jewelry Consultant - Fairfax, VA

Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Jewelry Consultant Here

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Fairfax, VA showroom location.

What you’ll do:

Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality productProactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.Call customers to confirm showroom appointments and answer any pre-appointment questions.Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.Open and/or close the showroom and waiting area.Use our ERP system to manage your tasks and communicate cross-functionally.Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.


What You Have:

A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door.A drive to exceed goals. You love a good challenge You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets.It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise.Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together


What We Offer

At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include:

Career Growth. We want to see you sparkle Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity HereSales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month401k match. We know that saving for the future is important. That's why we offer a generous 401k match.Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year.Disability and Life insurance. 100% employer-paid.Pre-Tax Commuter Benefits.


How to Apply & What to Expect:

If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders

  • Jewelry Sales Consultant

    1 month ago

    Fairfax, United States Brilliant Earth Full time

    Jewelry Consultant Our Jewelry Consultants providean exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtualappointments, phones, or live-chat!These team members assist our customers in finding their best jewelry...

  • Jewelry Sales Consultant

    4 weeks ago

    Fairfax, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionJewelry Consultant - Fairfax, VAOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist...

  • Jewelry Sales Consultant

    6 days ago

    Fairfax, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionJewelry Consultant - Fairfax, VAOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist...

  • Jewelry Sales Consultant

    2 weeks ago

    Fairfax, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionJewelry Consultant - Fairfax, VAOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist...

  • Sales Assistant

    4 weeks ago

    Fairfax, United States Brilliant Earth Full time

    Sales Assistant - Fairfax, VAOur Sales Assistant / Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in...

  • Sales Assistant

    4 weeks ago

    Fairfax, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionSales Assistant - Fairfax, VAOur Sales Assistant / Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team...

  • Sales Associate

    6 days ago

    Fairfax, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionSales Associate - Fairfax, VAOur Sales Associate / Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team...

  • Sales Associate

    2 weeks ago

    Fairfax, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionSales Associate - Fairfax, VAOur Sales Associate / Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team...

  • Sales Associate

    2 weeks ago

    Fairfax Station, United States Brilliant Earth Full time

    Sales Associate - Fairfax, VA Our Sales Associate / Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers...

  • Sales Assistant

    4 weeks ago

    Fairfax, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionSales AssistantAs a Sales Assistant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. Curious about a day- in- the-...

  • Sales Assistant

    2 weeks ago

    Fairfax, Virginia, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionSales AssistantAs a Sales Assistant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat These team members assist our customers in finding their best jewelry match from our luxury product line. Curious about a day- in- the-...

  • Sales Associate

    2 days ago

    Fairfax, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionSales Associate - Fairfax, VAAs a Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat!  These team members assist our customers in finding their best jewelry match from our luxury product line. Curious about...

  • Sales Consultant

    1 month ago

    Fairfax, United States Haverty Furniture Companies, Inc Full time

    **Responsibilities**: As a Retail Furniture Sales Consultant, you will provide our customers with consultative design assistance as you discover their needs and help them to create a warm and inviting home. In addition, you will partner with other members of your team to create an engaging customer experience. You will also be responsible for consistently...

  • Seasonal Sales Associate

    1 week ago

    Fairfax, United States Pandora Jewelry Full time

    As the largest jewellery company in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a...

  • Entry Level Sales Representative

    1 week ago

    Fairfax, United States EC Sales Firm Full time

    Job DescriptionJob DescriptionEdge Concepts Inc. is an expanding promotional sales firm looking for an Entry Level Sales Representative. We specialize in promotional sales campaigns for top-tier, nationally recognized companies. Due to our upcoming expansion plans, we are in immediate need of an energetic Entry Level Sales Representative to work with us,...

  • Entry Level Sales Representative

    1 week ago

    Fairfax, United States EC Sales Firm Full time

    Job DescriptionJob DescriptionEdge Concepts Inc. is an expanding promotional sales firm looking for an Entry Level Sales Representative. We specialize in promotional sales campaigns for top-tier, nationally recognized companies. Due to our upcoming expansion plans, we are in immediate need of an energetic Entry Level Sales Representative to work with us,...

  • Entry Level Sales Representative

    1 week ago

    Fairfax, United States EC Sales Firm Full time

    Job DescriptionJob DescriptionEdge Concepts Inc. is an expanding promotional sales firm looking for an Entry Level Sales Representative. We specialize in promotional sales campaigns for top-tier, nationally recognized companies. Due to our upcoming expansion plans, we are in immediate need of an energetic Entry Level Sales Representative to work with us,...

  • Entry Level Sales Representative

    6 days ago

    Fairfax, United States EC Sales Firm Full time

    Job DescriptionJob DescriptionEdge Concepts Inc. is an expanding promotional sales firm looking for an Entry Level Sales Representative. We specialize in promotional sales campaigns for top-tier, nationally recognized companies. Due to our upcoming expansion plans, we are in immediate need of an energetic Entry Level Sales Representative to work with us,...

  • Solar Sales Consultant

    1 week ago

    Fairfax, United States Ipsun Solar Full time

    **Ipsun Solar** is looking for an experienced **Solar Sales Consultant** to join our team! Ipsun is a full EPC Company, that’s engineering, procurement and construction of solar. We perform residential, commercial and utility-scale solar panel installations focusing on the Northern Virgina, Washington D.C. and Maryland area. Our company is growing fast!...

  • Chevrolet Sales Consultant

    2 weeks ago

    Fairfax, United States Jim McKay Chevrolet Inc Full time

    Job DescriptionJob DescriptionA locally owned Chevrolet dealership in the DMV for over 68 years seeks a dedicated Sales Consultant to help grow our dealership and provide exceptional customer experiences. The ideal candidate is self-motivated and passionate about succeeding in a fast-paced and professional workplace.How would it feel to love what you do for...