Sales Associate

1 week ago

Fairfax, United States Brilliant Earth Full time
Job DescriptionJob Description

Sales Associate - Fairfax, VA

Our Sales Associate / Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Jewelry Consultant Here

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Fairfax, VA showroom location.

What you’ll do:

Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.

  • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
  • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
  • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
  • Call customers to confirm showroom appointments and answer any pre-appointment questions.
  • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
  • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
  • Open and/or close the showroom and waiting area.
  • Use our ERP system to manage your tasks and communicate cross-functionally.
  • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

What You Have:

  • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door.
  • A drive to exceed goals. You love a good challenge You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets.
  • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
  • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise.
  • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together

What We Offer

At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include:

  • Career Growth. We want to see you sparkle Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here 
  • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here
  • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.
  • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
  • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
  • Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.
  • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
  • Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month
  • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
  • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year.
  • Disability and Life insurance. 100% employer-paid.
  • Pre-Tax Commuter Benefits.
IND123

How to Apply & What to Expect:

If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders

More About Us

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Powered by JazzHR

5eEKyIYcpA

  • Estate Sales Associate

    2 weeks ago

    Fairfax, United States Blue Moon Estate Sales of Fairfax Full time

    Job DescriptionJob DescriptionEstate Sale AssociatesAt Blue Moon Estate Sales we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion with others. We are seekingEstate Sale Associates who are energetic, hardworking and...

  • Associate Sales

    4 weeks ago

    Fairfax, United States STG International Full time

    RRD IS CURRENTLY LOOKING TO ADD A SALES ASSOCIATE TO OUR ASSOCIATE DEVELOPMENT PROGRAM (ADP). You will learn RRD’s sales strategies and practices over the course of the program. With supportive and intentional training, you will develop your new skills prior to moving into a full-time sales role with RRD. Candidates who bring the following characteristics...

  • Sales Associate

    2 weeks ago

    Fairfax, United States Bob's Discount Furniture Full time

    Location: Location: Sales Associate in Fairfax, VA at Bob's Discount Furniture **Location:** **Experience:** Not Specified **Job Description** **Sales Associates** **Full-Time and Part-Time Career Opportunities** Our Sales Associates are a major driving factor behind Bobs Discount Furnitures success and expansive growth in the retail industry. At Bobs you...

  • Sales Associate

    1 month ago

    Fairfax, United States THE UPS STORE Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesCareer Growth OpportunitiesFun and Energetic EnvironmentOngoing trainingEmployee Discount Job SummaryWe are seeking a friendly and service-oriented Sales Associate to join our team! As a Sales Associate, you will assist customers with their shipping needs and ensure an excellent shipping...

  • Sales Associate

    2 weeks ago

    Fairfax, United States Express Full time

    Overview: **About Express, Inc.** Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create...

  • Sales Associate

    1 week ago

    Fairfax, United States The UPS Store Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentBenefits/PerksCompetitive wagesCareer Growth OpportunitiesFun and Energetic EnvironmentOngoing trainingEmployee DiscountJob SummaryWe are seeking a friendly and service-oriented Sales Associate to join our team!...

  • Sales Associate

    1 month ago

    Fairfax, United States The UPS Store Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentBenefits/PerksCompetitive wagesCareer Growth OpportunitiesFun and Energetic EnvironmentOngoing trainingEmployee DiscountJob SummaryWe are seeking a friendly and service-oriented Sales Associate to join our team!...

  • Sales Associate

    1 month ago

    Fairfax, United States Total Wine & More Full time

    DescriptionAbout the role As a Retail Sales Associate, you will provide an exceptional customer service experience while driving sales. By using selling skills, you will build relationships with customers and advise them on Total Wine & More's product portfolio based on their shopping needs. While both part-time and full-time positions generally focus on...

  • Sales Associate

    2 days ago

    Fairfax, United States Brilliant Earth Full time

    Sales Associate - Fairfax, VA As a Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. Curious about a day- in- the- life? Learn more...

  • Retail Sales Associate

    4 weeks ago

    Fairfax, United States Go Games & Toys Full time

    Job Brief: Key Holder/ Associate Description: Essential Functions: Service & Sales Key Carrier Greet every customer on entry Execute Five Steps to a Sale at every opportunity Offer current promotions and special offers Operate the Point of Sale system accurately Maintaining the Store Environment Maintain a store environment that meets visual merchandising...

  • Sales Associate

    5 days ago

    Fairfax, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionSales Associate - Fairfax, VAAs a Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat!  These team members assist our customers in finding their best jewelry match from our luxury product line. Curious about...

  • Seasonal Sales Associate

    1 month ago

    Fairfax, United States Tailored Brands Inc Full time

    Seasonal Sales Associate We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We Have Immediate Openings - Start Right Away! •Competitive hourly...

  • Sales Associate

    6 hours ago

    Fairfax, United States Brilliant Earth Full time

    Sales Associate - Fairfax, VAAs a Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat!  These team members assist our customers in finding their best jewelry match from our luxury product line. Curious about a day- in- the- life? Learn...

  • Sales Associate

    1 month ago

    Fairfax, United States Orangetheory Fitness Full time

    Honors Holdings LLC is a leading franchisee and operator of Orangetheory Fitness studios with over 130+ locations in Georgia, Tennessee, South Carolina, Washington, Oregon, Nevada, Pennsylvania, Kansas, Virginia, DC, New York, Massachusetts, and Rhode Island. Orangetheory Fitness is a scientifically designed, one-of-a-kind group personal training, interval...

  • Sales Associate

    2 weeks ago

    Fairfax, United States Spencer Gifts Full time

    Employee Type: Part-Time Location: Fairfax Job Type: Other Experience: Not Specified Date Posted: 5/26/2024 Job Description Brand: Spencer's ?The Sales Associate is responsible for maintaining Guest Services as per Company Standard. The Sales Associate will support the Store Management Team by generating sales, conducting housekeeping, merchandising,...

  • Sales Associate

    6 days ago

    Fairfax, United States Spencer Gifts Full time

    Employee Type: Part-Time Location: Fairfax, VA Job Type: Other Experience: Not Specified Date Posted: 6/26/2024 Job Description Brand: Spencer's ?The Sales Associate is responsible for maintaining Guest Services as per Company Standard. The Sales Associate will support the Store Management Team by generating sales, conducting housekeeping, merchandising,...

  • Cashier/sales Associate

    3 weeks ago

    Fairfax, United States MobilCorner Mart Store Full time

    We are seeking Cashiers/Sales Associates to work at our Mobil/Corner Mart stores. Hours are flexible and we are hiring for day and evening hours. You are the person who greets and helps customers in our store and are the most important person in the organization. You are the face of our company. We rely on you to provide outstanding service; maintain a...

  • Sales Associate

    1 month ago

    FAIRFAX, United States MADEWELL Full time

    Our Story Madewell is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With denim at the brand's core, Madewell also offers all the tenets of a great wardrobe, from easy tees and timeless outerwear to classic footwear and last-forever bags. Beyond impeccably designed products, Madewell also distinguishes...

  • Sales Associate

    4 weeks ago

    Fairfax, United States Stratford Davis Staffing LLC Full time

    Job DescriptionJob DescriptionEmbark on your Sales journey with us!We're on the lookout for dynamic and self-motivated individuals to take on the role of Sales Associate on a 1099 contract basis. This is an excellent opportunity for both seasoned sales professionals and newcomers to the field. Shape your career in sales while enjoying the flexibility of...

  • Sales Associate

    4 weeks ago

    Fairfax, United States Stratford Davis Staffing LLC Full time

    Job DescriptionJob DescriptionEmbark on your Sales journey with us!We're on the lookout for dynamic and self-motivated individuals to take on the role of Sales Associate on a 1099 contract basis. This is an excellent opportunity for both seasoned sales professionals and newcomers to the field. Shape your career in sales while enjoying the flexibility of...