Medical Support Assistant

2 months ago

Cleveland, United States Department Of Veterans Affairs Full time
Summary

The VA Northeast Ohio Healthcare System is recruiting for Medical Support Assistants (Advanced). The Medical Support Assistant (Advanced) will function in Patient Care Administrative Service (PCAS).



Duties

Duties of this position include but are not limited to:

  • Schedules patient appointments.
  • Coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and provides the necessary recommendations to ensure compliance or corrective actions and the appropriate level of access.
  • Maintains effective and efficient communication with the patient, interdisciplinary team, VA Medical Centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge.
  • Communicates with non-VA medical facilities; facilitates/processes secure messaging with the patient and team; notifies patients of appointments.
  • Manages a tracking system for follow up care such as Return to Clinic Orders, Recall, consults, tests, etc.).
  • Participates in team huddles and team meetings to manage and plan patient care.
  • Sets priorities and deadlines, adjusts the flow and sequencing of the work to meet team and patient needs.
  • Works with the team to reinforce the plan of care and self-help solutions and enters appropriate information into the electronic record.
  • Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); manages electronic wait list to verify and validate accuracy and resolve issues.
  • Participates and provides input in problem solving on operational issues or procedures in team meetings, performs administrative follow up actions.
  • Participates in and independently follows up on team huddles by sharing information and collaborating with the medical team to assure continuity of care; evaluates patient information and clinic schedule lists to determine whether patient is vested.
  • Educates providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.
  • Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.
  • Reports backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.
  • Maintains the confidentiality of information obtained to carry out required duties.
  • Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.
  • Works independently making decisions based on guidelines, precedents and regulations and performs duties in such a manner that only minimal supervision is required.
Work Schedule: 8:00 am to 4:30 pm, Monday through Friday.
Compressed/Flexible:Not Available
Telework: Hiring Managers may authorize telework for certain positions based on the needs of the service.
Virtual: This is not a virtual position
Functional Statement #: Medical Support Assistant (Advanced) / 91463A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

  • Medical Support Assistant

    2 months ago

    Cleveland, United States Department Of Veterans Affairs Full time

    Summary The VA Northeast Ohio Healthcare System is recruiting for multiple Second Shift Medical Support Assistants. The Medical Support Assistant will function in Patient Care Administrative Service (PCAS). ...

  • Medical Support Assistant

    2 months ago

    Cleveland, United States Department Of Veterans Affairs Full time

    Summary The VA Northeast Ohio Healthcare System is recruiting for multiple First Shift Medical Support Assistants. The Medical Support Assistant will function in Patient Care Administrative Service (PCAS). ...

  • Medical Support Assistant

    2 months ago

    Cleveland, United States Department Of Veterans Affairs Full time

    Summary The VA Northeast Ohio Healthcare System is recruiting for multiple Third Shift Medical Support Assistants. The Medical Support Assistant will function in Patient Care Administrative Service (PCAS). ...

  • Medical Support Assistant

    2 months ago

    Cleveland, Ohio, United States Department Of Veterans Affairs Full time

    Summary The VA Northeast Ohio Healthcare System is recruiting for multiple First Shift Medical Support Assistants. The Medical Support Assistant will function in Patient Care Administrative Service (PCAS). Duties Duties of this position include but are not limited to:Scheduling appointments Interpreting and verifying provider orders in accordance with VHA...

  • Medical Support Assistant

    2 months ago

    Cleveland, United States Department Of Veterans Affairs Full time

    Summary The VA Northeast Ohio Healthcare System is recruiting for multiple Medical Support Assistants for all shifts. The Medical Support Assistant will function in Patient Care Administrative Service (PCAS). ...

  • Medical Support Assistant

    2 months ago

    Cleveland, Ohio, United States Department Of Veterans Affairs Full time

    Summary The VA Northeast Ohio Healthcare System is recruiting for multiple Medical Support Assistants for all shifts. The Medical Support Assistant will function in Patient Care Administrative Service (PCAS). Duties Duties of this position include but are not limited to:Scheduling appointments Interpreting and verifying provider orders in accordance with...

  • Medical Support Assistant

    2 months ago

    Cleveland, Ohio, United States Department Of Veterans Affairs Full time

    Summary The VA Northeast Ohio Healthcare System is recruiting for Medical Support Assistants (Advanced). The Medical Support Assistant (Advanced) will function in Patient Care Administrative Service (PCAS). Duties Duties of this position include but are not limited to:Schedules patient appointments. Coordinates with the patient care team to review the...

  • Medical Support Assistant

    2 months ago

    Cleveland, United States Department Of Veterans Affairs Full time

    Summary The VA Northeast Ohio Healthcare System is recruiting for Medical Support Assistants (Advanced). The Medical Support Assistant (Advanced) will function in Patient Care Administrative Service (PCAS). ...

  • Medical Support Assistant

    2 months ago

    Cleveland, United States Department Of Veterans Affairs Part time

    Summary The VA Northeast Ohio Healthcare System is recruiting for multiple Part-Time Medical Support Assistants. The Medical Support Assistant will function in Patient Care Administrative Service (PCAS). ...

  • Medical Assistant

    1 week ago

    Cleveland, United States Planned Parenthood of Greater Ohio Full time

    Job Details Level Entry Job Location Old Brooklyn Health Center - CLEVELAND, OH Position Type Full Time Education Level High School   Salary Range $18.17 - $20.18 Hourly Job Shift Day Job Category Health Care Description Hiring Incentive: $1,000 $250 on first pay and then $750 on first pay following successful completion of 6 months. Must still be employed,...

  • Medical Assistant

    2 months ago

    Cleveland, United States Care Alliance Health Center Full time

    Mission Statement:Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy, and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion, and profound respect while providing excellent of care to our patients. They serve as advocates...

  • Medical Assistant

    3 weeks ago

    Cleveland, United States Care Alliance Full time

    Job DescriptionJob DescriptionDescription:Mission Statement:Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to...

  • Medical Assistant

    1 week ago

    Cleveland, United States CareAlliance LLC Full time

    Mission Statement: Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve as advocates...

  • Medical Assistant

    2 months ago

    Cleveland, United States Care Alliance Full time

    Job DescriptionJob DescriptionDescription:Mission Statement:Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to...

  • Medical Assistant

    3 weeks ago

    Cleveland, United States Care Alliance Full time

    Description:Mission Statement:Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve as...

  • Medical Assistant

    2 days ago

    Cleveland, United States Integrated Oncology Network, LLC Full time

    Partnering With Physicians To Provide Best In Class Patient Care Founded in 2002, Integrated Oncology Network is committed to helping our physicians deliver the right care, at the right time and in the right setting. We strongly believe that preserving the independent practice of medicine where patients are cared for closer to home and surrounded by our...

  • Medical Assistant

    1 week ago

    Cleveland, United States Planned Parenthood of Northeast Ohio Full time

    Job Details Level Entry Job Location Old Brooklyn Health Center - CLEVELAND, OH Position Type Part Time Education Level High School Salary Range $18.17 - $20.18 Hourly Job Shift Day Job Category Health Care Description Hiring Incentive: $350* $100 on first pay and then $250 on first pay following successful completion of 90 days. Must still be employed,...

  • Medical Assistant

    4 weeks ago

    Cleveland, United States Advanced Scope, LLC Full time

    Job DescriptionJob DescriptionAdvanced Scope is collaborating with a primary care practice in Cleveland, Ohio, seeking to recruit a Medical Assistant for their expanding team. This practice specializes in serving adult and geriatric patients and is dedicated to enhancing its healthcare personnel. This presents an excellent opportunity to join a team of...

  • Medical Assistant

    2 months ago

    Cleveland, United States Advanced Scope, LLC Full time

    Job DescriptionJob DescriptionAdvanced Scope is collaborating with a primary care practice in Cleveland, Ohio, seeking to recruit a Medical Assistant for their expanding team. This practice specializes in serving adult and geriatric patients and is dedicated to enhancing its healthcare personnel. This presents an excellent opportunity to join a team of...

  • Product Support Specialist

    1 week ago

    Cleveland, United States ZOLL Medical Full time

    **Product Support Specialist** **Locations: Broomfield, CO; Centerville, OH** **Data Management** ** Product Support Specialist** Job Locations US-OH-Centerville | US-CO-Broomfield ID 2021-1868 Category Operations Type Regular Full-Time ** Overview** ZOLL Data Systems, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that...