Front Office Supervisor
4 weeks ago
Looking for more than just a 9 to 5? Our Management Development Program is a perfect way to get you to the next level. Exceptional candidates could achieve a management opportunity in less than one year What’s Your More?
We are seeking a guest focused, friendly Front Desk Supervisor who can ensure a positive lasting impression through attending to the guests needs.
What you will be doing
Essential functions:
Maintain high standards of guest services and a consistent guest experience at all times. To ensure all Front Office systems and control procedures comply with corporate policy and procedures. To maintain open and clear communication with all internal departments. Ensure proper and appropriate staffing in all said areas at all times, based on business. Be familiar with and able to direct all fire, life, and safety procedures and train staff in appropriate fire, life, and safety procedures. Create a culture of profitability, guest satisfaction and team satisfaction. Implement and monitor guest service programs and VIP programs. Assist in handling all complaints and incidents and communicate with management. Have complete knowledge of hotel services, outlet hours of operation, and knowledge of area. Train and develop staff.Benefits
Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including vacation days and holidays 401(k) plan Voluntary benefits including life insurance Life enrichment benefits including educational assistance, hotel discounts and more EOE/M/F/D/VSource: Hospitality Online
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