Food and Beverage Administrative Assistant

3 days ago

Dana Point, United States Waldorf Astoria Monarch Beach Full time
Description

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Food and Beverage Administrative Assistant to join the Team  

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.  

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD. 

  • Classification: Full-Time

  • Shift: Various – must have availability to work weekends, weekdays, and holidays.  

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

Support the F&B Director by giving administrative support to the F&B outlets departments, greet and assist visitors, answer incoming calls to the F&B Director Office. Liaise between the Director, department heads and handle guest complaints that come to the office.

Perform administrative duties such as typing correspondence and reports, filing, and answering phones. Maintain and upkeep various filing systems, including vendor information where necessary

Ensure all incoming and outgoing correspondence is appropriately typed, received, mailed and/or filed to meet expect outcome. Ensure office supply pars and equipment are maintained

Data entry into Payroll and Purchasing software for payroll and ordering purposes, schedule, vacation and time off requests. Understanding of CA wage and hour guidelines.

In the absence of the Director or Assistant Director, be the point person in welcoming guests or vendors. Provide assistance in answering any questions, gather information regarding any concerns from guests and provide to appropriate Manager/Director.

Assist leaders in the restaurant during holidays and special events, as required.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

  • Update and print Restaurant Menus
  • Help managers with Training material / Compliance certificates (ServSafe/TIPs)
  • Manage, update and consolidate projects
  • Manage and update the information in the POS and reservation systems (7rooms and Open table)
Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

  • Access to your pay when you need it through DailyPay 
  • Medical Insurance Coverage – for you and your family  
  • Mental Health Resources 
  • Best-in-Class Paid Time Off (PTO) 
  • Go Hilton travel discount program 
  • Supportive parental leave 
  • Matching 401(k) 
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount 
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) 
  • Career growth and development 
  • Team Member Resource Groups 
  • Recognition and rewards programs 

*Available benefits may vary depending upon property-specific terms and conditions of employment. 

Pay Range: The hourly rate is $22.00 - $29.00 per hour and is based on applicable and specialized experience and location. 

Source: Hospitality Online

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