Social Worker
1 week ago
Duties:
Follows Veterans Health Administration (VHA) policy requirements and develops local systems to identify and track post 9/11 Servicemembers/Veterans (SM/Vs) served by the facility and community who belong in this special priority group. This may involve use of the OEF/OIF Department of Defense (DOD) Registry, Veterans Information System (VIS), Patient Treatment File searches, Veterans Health Information System and Technology Architecture (VistA), Care management Tracking and Reporting Application (CMTRA) and Electronic Health Record(EHR), Northeast Program Evaluation Center (NEPEC) data reports and/or Classification reports, Patient Data Exchange, Network Health Exchange, and contacts within the community.
Ensures that severely-injured and/or ill post 9/11 SM/Vs and other SM/Vs with identified case management needs are assigned to a social worker case manager and oversees or works closely with care management teams to include nurse and social worker case managers, the Visual Impairment Services Team (VIST) Coordinator, the Spinal Cord Injury (SCI) Coordinator, the Polytrauma Case Manager if applicable, and the Women Veterans Program Manager.
Serves as the facility point of contact for all inquiries regarding transition of post 9/11 SM/Vs and as point of contact for post 9/11 SM/Vs seeking health care from the facility. These duties include a wide variety of stakeholders ( e.g., Veterans, families, state and community agencies, Veterans Service Organizations, military support programs, etc.). Incumbent addresses Congressional inquiries and Veterans Integrated Service Network (VISN) and Department of Veterans Affairs (VA) Central Office action items as requested.
Coordinates comprehensive program elements and services for preventive mental and physical health evaluations for program participants.
Promotes and coordinates evaluations for the 9/11 M2V A Program anywhere within the facility and any outlying Community-based Outpatient Clinics (CBOCs).
Prepares program reports for the VA Central Office, VISN POC, and Medical Center leadership.
Monitors procedures for referrals between the VA medical center, Military Treatment Facility and/or community hospitals that promote appropriate and timely inter-facility transfers.
Responsible for management of the Military Treatment Facility referrals and other identified post 9/11 SM/Vs located in the catchment area. Ensures registration of appropriate Veterans for clinical, administrative, and outcome purposes. Collaborates with Enrollment and Eligibility staff to ensure access to care.
Establishes performance and outcome standards for the facility 9/11 M2V A Program that promote quality and efficiency of services in coordination with the overall goals of the medical center and those of the VISN and VA Central Office, as well as evaluate and document the program's effectiveness.
Monitors policy and procedures to ensure compliance with Joint Commission (JC), Commission on Accreditation of Rehabilitation Facilities (CARF), and other accrediting bodies and regulatory standards as needed.
Researches community resources (local, state, and national) that are available to provide continuity of care and to enhance the quality of life of the Veteran. Disseminates information on resources throughout the VISN.
Explores and analyzes community resources including family-friendly delivery systems.
Identifies unmet needs of the post 9/11 population and works collaboratively with facility, VISN, and VA Central Office staff to develop and implement solutions.
Develops a data-driven continuous quality improvement program with established goals and outcomes to evaluate and document the program's effectiveness.
Develops and implements a plan for outreach to extend services to post 9/11 SM/Vs who may benefit from care, but who do not presently use VA for their health care needs.
Work Schedule: Monday to Friday 8:00am to 4:30pm
Compressed/Flexible:Not Available
Telework: Regular Telework 1-2 Days/Pay Period
Virtual: This is not a virtual position.
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