Warehouse - Customer Service Specialist
3 weeks ago
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.
Pay for Warehouse - Customer Service Specialist is between $18.00 and $20.00 per hour at this location.
Are you friendly and do you thrive on providing great customer service? Are you knowledgeable and detail-oriented? If so, we’d like you to join our team as a Warehouse - Customer Service Specialist.
About the Role:
You will:
• Provide total care for our customers to ensure that we meet their expectations every time they interact with us.
• Provide sales and support to walk-in customers at our will-call sales counters and to field customers at off-site delivery locations.
• Be responsible for receiving incoming vendor shipments and customer return material; for stocking and maintaining the warehouse and counter sales areas; and for picking, documenting, and packing customer orders.
• Load and unload trucks and perform merchandise deliveries and pickups.
• Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
• Accurately process and fill Sales Orders generated at the sales counter.
• Provide customers with reliable information regarding product specifications, pricing, and availability.
• Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.
• Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
• Inform supervisor of inventory levels or stock depletions that could impact customer service levels
• Process vendor shipments or customer returns
• Operate trucks safely and in compliance with Company rules, applicable laws and regulations. Destinations include job sites, customer facilities, vendor facilities, other Hajoca locations, facilities of other wholesalers, or other locations as directed by management.
About You:
• At least 21 years old and have experience operating a commercial motor vehicle GVWR of 10,001 pounds or more
• High school diploma or equivalent
• A proper and valid driver’s license for the vehicle(s) being driven
• A driving record that meets the criteria for being an Authorized Driver in accordance with Company policy
• Must pass a Department of Transportation physical examination before beginning work; to be updated at least every two years while employed and performing this job function
• Experience in customer service, counter sales, or contractor sales preferred
• Experience in warehouse receiving, material handling, and truck driving preferred
Our ideal candidate will also:
• Possess outstanding customer service, verbal communication, and generous listening skills.
• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
• Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
• Be able to learn and operate the computer related systems used in warehouse operations, the delivery process, and to process orders.
• Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
• Know laws, rules and regulations governing driving motor vehicles in general, and commercial motor vehicles subject to the Department of Transportation regulations in particular.
• Be able to safely operate any commercial motor vehicle that has a gross vehicle weight rating (GVWR) of up to 26,000 pounds.
• Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.
• Be able to remain calm and function effectively in stressful, unexpected, and/or emergency situations.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
Full-time and part-time benefits:
• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement.
EEOC Statement
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws.
-
Warehouse - Customer Service Specialist
4 weeks ago
El Monte, United States Hajoca Corporation Full timeHajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858,Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history,...
-
Warehouse - Customer Service Specialist
4 weeks ago
El Monte, California, United States Hajoca Corporation Full timeHajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858,Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca...
-
Customer Service Specialist I
3 days ago
El Monte, United States East West Bank Full timeIntroduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...
-
Warehouse Accuracy Specialist
3 weeks ago
South El Monte, United States LX Building Materials Full timeOur warehouse in S El Monte is on the hunt for a dedicated Warehouse Accuracy Specialist. If you have an eagle eye for details and a knack for keeping things precise, we want you on our team! What’s the Role? This isn't your typical warehouse gig. Yes, it's a warehouse job, but you won’t be doing the heavy lifting. Your main mission is to ensure 100%...
-
Warehouse Generalist
2 weeks ago
El Monte, United States Maven Torch Full timeJob Title: Warehouse Specialist Location: El Monte **Job Description**: Key Responsibilities: - Receive and process incoming stock and materials - Pick and fill orders from stock - Pack and ship orders - Maintain a clean and organized warehouse - Operate forklifts, pallet jacks, and other warehouse equipment - Proficiency in using RF Scanner - Follow...
-
Warehouse Generalist
3 weeks ago
El Monte, United States Maven Torch Full timeJob Title: Warehouse Specialist Location: El Monte **Job Description**: Key Responsibilities: - Receive and process incoming stock and materials - Pick and fill orders from stock - Pack and ship orders - Maintain a clean and organized warehouse - Operate forklifts, pallet jacks, and other warehouse equipment - Proficiency in using RF Scanner - Follow...
-
Financial Care Specialist I
1 month ago
El Monte, United States CEDARS-SINAI Full timeJob Description Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. This recognizes hospitals and health...
-
Inventory Control Specialist
2 weeks ago
El Monte, United States LA Lighting Mfg. Co. Full time**Location**: El Monte **Job Title**: Inventory Control Specialist **Reports to**: Director of Operations **Level/Grade**: **Type of position**: Full-time Hours__40__ / week Nonexempt **General Description** The inventory control specialists ensures that the company maintains accurate inventory levels by ensuring accurate counts, location integrity,...
-
Warehouse Associate
2 weeks ago
El Monte, United States Mutual Trading Company Full time**Who we are**: Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as...
-
Patient Services Specialist
4 weeks ago
El Monte, United States Covenant Surgical Partners Full timeDescription Covenant Physician Partners is hiring a Fulltime Patient Services Specialist at The De La Pena Eye Clinic located in El Monte, CA. Please note the pay range for this position is $18-$20/hr . About the Opportunity Working Monday through Friday, 8:00 am to 5:00 pm , you have the opportunity to join a multi-site, multispecialty, state of the art...
-
Warehouse Lead with Customer Service
3 weeks ago
El Cerrito, United States Five Star Cleaners Full timeJob Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will provide exceptional service to our customers and ensure their needs are met. **Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner -...
-
Warehouse Lead with Customer Service
3 weeks ago
El Sobrante, United States Five Star Cleaners Full timeJob Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will provide exceptional service to our customers and ensure their needs are met. **Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner -...
-
Patient Services Specialist
4 weeks ago
El Monte, United States Covenant Physician Partners Full timeCovenant Physician Partners is hiring a Fulltime Patient Services Specialist at The De La Pena Eye Clinic located in El Monte, CA. Please note the pay range for this position is$18-$20/hr. About the Opportunity WorkingMonday through Friday, 7:00 am to 5:00 pm, you have the opportunity to join a multi-site, multispecialty, state of the art group of providers...
-
Patient Services Specialist
3 weeks ago
El Monte, United States Covenant Physician Partners Full timeCovenant Physician Partners is hiring a Fulltime Patient Services Specialist at The De La Pena Eye Clinic located in El Monte, CA. Please note the pay range for this position is$18-$20/hr. About the Opportunity WorkingMonday through Friday, 7:00 am to 5:00 pm, you have the opportunity to join a multi-site, multispecialty, state of the art group of providers...
-
Loan Servicing Specialist IV
2 months ago
El Monte, United States East West Bank Full timeIntroduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...
-
Loan Servicing Specialist IV
4 weeks ago
El Monte, United States East West Bank Full timeSince 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new...
-
Longo Toyota Service Parts Specialist
2 months ago
El Monte, United States Penske Motorgroup Full timeThe Service Parts Specialist is responsible for upselling and providing the Service Technician and Service Consultants with parts. This is not a solo position and relies on a team environment to succeed, therefore we are looking for an individual who Parts Specialist, Parts, Service, Specialist, Retail
-
Loan Servicing Specialist II
3 weeks ago
El Monte, United States East West Bank Full timeIntroduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...
-
Loan Servicing Specialist II
3 weeks ago
El Monte, United States East West Bank Full timeIntroduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...
-
Warehouse General Laborer-chinese Preffered
3 weeks ago
El Monte, United States Labor Work Solutions Full timeJob Summary: **Responsibilities**: - Perform inventory control tasks, including counting and tracking stock levels - Assist with loading and unloading trucks using a crane or other equipment - Package and prepare products for shipment - Fulfill customer orders accurately and efficiently - Maintain a clean and organized warehouse space - Follow safety...
