Account Manager II

1 month ago


Hauppauge, United States Boss Facility Services Inc. Full time

Job Summary: At BOSS Facility Services we pride ourselves on the high level of efficiency and effectiveness of the services delivered when addressing the needs of our Clients. Our productivity is a direct reflection of the support we provide not only to our Vendors, but also our Employees. We are looking to hire 3 dynamic individuals who are incredible at problem solving, have exceptional organizational skills, and have the ability to lead and motivate people, for Account Manager II positions in our Operations department. Our ideal candidates have experience leading successful teams, have superb multi-tasking abilities and are extremely detail oriented. To be successful in this role, you must have incredible communication skills (written, verbal and listening), be proficient on the computer, and possess remarkable prioritization skills. This is a full-time position and requires you to be on site, Monday through Friday. Overtime and weekends may be required. Job Responsibilities will include but are not limited to: Reviewing work orders Managing daily communication with assigned Clients. Overseeing and finalizing work orders for assigned Client accounts. Reviewing quotes for accuracy and appropriate costs. Resolving escalated Client/Vendor issues. Attending scheduled Client meetings. Overseeing tasks and performance of Account Coordinators. Working with Finance to resolve billing issues. Providing directional support to Account Manager I, and Account Coordinators I and II. Participating in On-Call weekend rotation. Performing other related duties as assigned. Please Note: Training is provided on in-house software. Individuals must be highly organized, resourceful and results oriented, with the desire and ability to take the initiative and multitask in a fast-paced service-oriented environment that is focused on growth. Our expectation is that you are career oriented and should be interested in furthering your professional development in our field. Expectations: Bachelors degree in a related field. 4 years Account Manager experience. Career mindset. Excellent communication skills (writing. speaking and listening). Be coachable. Ability to convey information effectively. Can work independently as well as with a team. Capable of effectively prioritizing tasks. Strong organizational skills and attention to detail. Proficient in Microsoft 365. Ability to multitask.

Benefits:

Company Paid STD, LTD, Life AD&D Insurance, dental and vision plans, PTO and a generous benefits package which includes: Medical Insurance at 60% employer & 40% employee share. Family/dependent medical insurance is available. 5 optional voluntary life benefits, as well as an FSA. Generous 401(k) plan that includes profit sharing, after six months of consecutive employment.


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