Senior Event Manager
4 weeks ago
A Senior Event Manager at the Hilton San Diego Bayfront is responsible for executing written sales agreements for large-scale and complex events, including but not limited to weddings, cultural events, non-profits, large-scale full-service meetings, conventions and group events. The successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
With a stunning, downtown waterfront location, the 30-story, 1190 guest rooms and 160,000 square feet of meeting space, AAA Four Diamond property captures the essence of the city’s distinctive coastal culture and lifestyle. Admire the sun and sea-inspired design and casually sophisticated ambiance. This San Diego hotel is adjacent to the San Diego Convention Center, across the street from the San Diego Padres' Petco Park, and minutes from San Diego International Airport (SAN). Walk to the Gaslamp Quarter and East Village for dining, world-class shopping, entertainment and recreational venues.
What will I be doing?
- Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business.
- Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
- Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
- Partner with operations departments
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Requirements
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
*The annual salary range for this role is $74,000 to $84,000. and is based on applicable and specialized experience and location. *
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Source: Hospitality Online
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