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Patient Account Supervisor
4 months ago
Actalent Services is looking for a Patient Account Supervisor to manage and oversee patient account team with a closed door pharmacy in OKC, OK.
Job Responsibilities:
Oversee daily operations in admissions, readmissions, and insurance information maintenance, ensuring real-time claims resolution.
Partner with various departments to keep customer contact lists updated for admissions and billing information.
Hire, train, and manage Patient Accounts personnel, including handling disciplinary functions.
Drive the department to meet its goals related to volume, production, quality, customer service, and deadlines.
Assess staff performance for productivity, accuracy, and quality. Implement retraining or performance improvement programs as needed.
Conduct performance evaluations and provide coaching or corrective sessions.
Identify and implement opportunities for operational enhancements, such as cost reduction and productivity improvement.
Lead and participate in special projects aimed at operational improvements.
Work with pharmacists, pharmacy technicians, and delivery teams to meet daily production and service goals.
Enforce company and departmental policies and procedures.
Ensure compliance with state and federal pharmacy regulations.
Commit to meeting customer expectations and using feedback to enhance services.
Engage in special projects or training for operational improvements.
Collaborate positively and productively with team members.
Perform other duties as assigned.
Requirements:
Must have at least 5 years Experince in a managing role
Previous experience in the following areas: Hiring, Training, and Managing multiple people
MUST have High School Diploma or GED - College degree in business or healthcare highly preferred
Previous experience with budgets and staffing management
Must be flexible to work at times when the site is open including weekends & evenings
Shift:
Monday - Friday 8a-4:30p
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
