Contact Center QA Lead

2 months ago


Toronto, United States Tata Consultancy Services Full time
  • Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
  • Experience with VDI testing, Citrix and HP ALM.
  • Experience with IVR/CYARA/API Testing, Cynara Automation tool.
  • Should have knowledge of VDI infrastructure and testing, understand virtualization platforms such as VMware.
  • Understanding of networking concepts such as firewalls, switches, and load balancers to test the network connectivity between the VDI components.
  • Experience with VDI management tools such as Citrix, VMWare Horizon, or Microsoft RDS.
  • Understanding of security concepts such as authentication, encryption, and access control to ensure that the VDI is secure.
  • Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).


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