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Lead Knowledge Analyst â Commercial Excellence

2 months ago

Chicago, United States Boston Consulting Group Full time
WHAT YOU'LL DO
As a Lead Knowledge Analyst (SKA) within BCG's Consumer Practice you will work in a growing global team, providing expertise on commercial excellence whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. Youâll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.

Commercial excellence is a strategic approach that aims to optimize sales processes, improve customer satisfaction, and drive sustainable business growth. This approach includes various practices and principles to enhance efficiency, effectiveness, and overall performance in commercial operations.

We covers topics such as : Sales force effectiveness, customer engagement, go to market strategy and Pricing optimization.

Additionally, you will support your Practice in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the sales & commercial topic within CPG companies, in conjunction with business leaders, supporting marketing efforts, conferences and publications. As a Lead Knowledge Analyst you will assist with on-boarding, training and guiding junior colleagues and share best practices within the team.

BCGâs Consumer Practice is one of the firm's largest industry practice areas and keeps growing continuously across all regions. BCGâs Consumer practice creates breakthrough innovations for clients in the three sectors: consumer goods, retail, and fashion & luxury.
YOU'RE GOOD AT
⢠Solving client problems through relevant analytical approaches and understand consumer insights, turning them into actionable insights and marketing strategies for consumer companies
⢠Codifying knowledge and maintaining assets and tools for Sales in consumer products based on different client contexts
⢠Communicating with senior stakeholders, in a credible and confident way
⢠Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
⢠Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
⢠Ability to navigate complexity and ambiguity
YOU BRING (EXPERIENCE & QUALIFICATIONS)
⢠4+ years of consulting experience in Sales within the consumer industry required; candidates with consulting experience preferred
⢠In lieu of consulting experience, 4+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred
⢠Bachelor's Degree required (advanced degree preferred)
⢠Fluency in English;
⢠Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment
YOU'LL WORK WITH
As a Lead Knowledge Analyst, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.
ADDITIONAL INFORMATION
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.

BCG's Knowledge Team members are staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PAâs business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.

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