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Supervisory Medical Support Assistant-Office of Community Care

2 months ago

Walla Walla, United States Veterans Health Administration Full time

The duties of this position include but are not limited to the following:
Plans, organizes, administers, and directs how the support services work will be accomplished for the organizations served.
Assigning work of subordinate staff which requires developing performance standards.
Resolving complex issues to ensure that patient services are met.
Provides the technical and management guidance necessary to achieve the optimum use of the support service resources which require the application of highly specialized knowledge and skills.
Carries out a full range of administrative and supervisory duties, to include assignment of work, performance evaluations, selection of staff and recommendations for awards and advancements.
Organizes work, sets priorities and delegates tasks and responsibilities in order to meet deadlines.
Manages staffing requirements, manages priorities and coordinates work in order to complete duties in an accurate and timely manner.
Provides briefings, orientations, staff development and training.
Develops and formalizes performance evaluations for those under the direct supervision of this position.
Provides advisory services to all levels of management regarding the requirements and implications of the services provided and following protocols regarding the hospital's policy and regulations.
Successfully transitions new hires into the position by promptly communicating performance elements and standards within applicable timeframes, providing ongoing feedback and coaching, and making appropriate use of the probationary period to assess the employee's ability to perform.
An in-depth knowledge of governing laws, regulations, policies and procedures is required in order to provide services within accepted guidelines; and to plan, revise, update and write policies and memorandums affecting support services.
Applies knowledge of Medical Terminology, demonstrates advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians in order to be able to communicate effectively with both professional and non-professional employees in a variety of occupations and at various levels of responsibility.

Work Schedule
: A typical tour of duty is Monday-Friday 8am-4:30pm. *Available shifts will be discussed during the interview process.


Permanent Change of Station (Relocation Assistance):
Not Authorized


Telework
: Reg Teleworks 6+ Days/PP


Virtual:
This is not a virtual position.


Functional Statement #
: 000000


Permanent Change of Station (PCS):
Not Authorized


Fi
nancial Disclosure Report:
Not required


Pay:
Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications, or special needs of the VA (Above Minimum Rate of the Grade).


Paid Time Off:
37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)


Parental Leave:
After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.


Child Care Subsidy:
After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
.


Retirement:
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.


Insurance:
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)