Advanced Medical Support Assistant

4 weeks ago


Walla Walla, Washington, United States Veterans Affairs, Veterans Health Administration Full time
Job Summary

We are seeking a highly skilled Medical Support Assistant to join our team at the Veterans Affairs, Veterans Health Administration. As a Medical Support Assistant, you will play a critical role in providing administrative support to our clinical colleagues in the care of our Nation's Veterans.

Key Responsibilities
  • Determine health care eligibility for Veteran patients
  • Administrative processing of Veteran patients in enrollment, benefits, and registration
  • Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs
  • Obtaining essential information and documentation from Veteran patients for enrollment activities
  • Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling
  • Facilitating communication between Veterans and other facility consult departments
  • Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts
  • Processing and record keeping of inpatient medical records
  • Manual and electronic data entry
  • Collation of statistical information
  • Entry of Physician orders and consult requests
  • Prepares Veteran patient statistics
  • Providing reception to incoming and outgoing customers and communication
  • Utilizes Microsoft Office software to compile data and formulate reports
Requirements
  • United States Citizenship
  • English Language Proficiency
  • Specialized Experience in an advanced or complex clinical setting
  • Ability to collaborate and communicate with a wide range of medical clinicians
  • Ability to independently set priorities and organize work to meet deadlines
  • Ability to communicate tactfully and effectively with internal and external customers
  • Advanced knowledge of the technical health care process
  • Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery
What We Offer
  • Competitive salary and regular salary increases
  • 37-50 days of annual paid time off per year
  • 13 days of sick leave per year
  • 11 paid Federal holidays per year
  • Selected applicants may qualify for credit toward annual leave accrual
  • Up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child
  • Child care subsidy up to 25% of total eligible childcare costs for eligible children
How to Apply

To be considered for this position, please submit your application through USAJOBS. We are an equal opportunity employer and encourage persons with disabilities to apply.


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