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Senior Analyst

3 months ago

Chicago, United States Northern Trust Full time

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

As part of the Global Fee billing Team, the Senior Analyst role is responsible for the complex aspects of Accounts Receivable, from set-ups, generation of all period-end invoicing for designated clients, cash application, account openings and closing audits, to billing related special projects. This role serves as one of the primary contacts for all fee related calculations, analysis, and inquiries from our business partners. The Senior Analyst must accurately and efficiently complete all assigned fee related tasks and responsibilities, demonstrate a firm understanding of our processes, the risk associated with billing activities, and the impact to the Bank’s financial statements and to our clients. The Senior Fee Analyst will investigate billing issues as problems arise and drive the resolution process to ensure we provide accurate and timely billing. The Senior Fee Analyst will adhere to the compliance guidelines and internal auditing requirements of the Bank and assist the Fee Leadership Team with ensuring best practices are being followed. Works to understand and optimize processes in conformity to rigorous standards for accuracy and timeliness required by Northern Trust and other external bodies. Activities must be conducted in full accordance with Northern Trust and Fee team related policies and procedures. This person should be analytically and procedurally competent, representing the team on cross-function process or project deliverables.

Major Duties.

  • Responsible for the complex aspects of Accounts Receivable, from set-ups, generation of all period-end invoicing for designated clients, cash application, account openings and closing audits, to billing related special projects.
  • Perform quality review check of work generated by others.
  • Responsible for performing a variety of complex accounting and analytical duties. Accurately and efficiently process complex fee setups, revisions, recalculations, co-trustee payments and all general inquiries submitted via internal communication tools (i.e., DSM, Fee Template, and email) from Client Servicing and Fee Management teams as required.
  • Review accrual reporting and perform analysis and address variance related updates to ensure accurate posting of fees and revenue.
  • Proactively monitor fee information on reports for errors with calculations, input, and variances in fees for assigned accounts from one period to another.
  • As the subject matter expert, assist with the training and development of new and less experienced fee analysts.
  • Demonstrate a firm understanding of fee setup processes for Institutional and Wealth Management as well as the financial risk associated with each task direction from our front office partners.
  • May perform various analysis required to assess the financial position and operational results of the organization.
  • Demonstrate the ability to understand and assist with the resolution of complicated requests related to all services of the fee setup process as well as facilitate conference calls to better understand.
  • Prioritize daily tasks to ensure productivity, accuracy and timeliness expectations are met in accordance with the established business and department guidelines.
  • Work in collaboration with our business partners to ensure accurate and timely invoicing to the client and solving billing related issues.
  • Resolve client/partner fee related inquiries in a timely manner.
  • Serve as a key liaison between Fee Billing, SOX, internal and external auditors, and other operational areas to provide analytical and procedural expertise.
  • Cross train on multiple areas in Fees to build a well-rounded experience.
  • Assist with internal & external auditors and other operational areas to provide analytical and procedural expertise.
  • Assist with development and cross-training of new and existing team members to ensure full understanding of all fee processes from end to end. 
  • Become familiar with how all accounts operate to help others during extended leaves.
  • Provide support for internal and external requests.
  • Research complex fee transactions.
  • Participate in projects and initiatives focused on process improvements and efficiency.
  • Communicate and escalate issues to Fee Management/Leadership Team as required.
  • Maintain policies and procedures and utilize best practices

Knowledge:

  • Detailed-oriented, team player with an analytical mind, and good problem-solving capabilities.
  • Effective and excellent oral and written communication skills.
  • Good time management, ability to multi-task, prioritize work and provide timely feed-back to management.
  • Self-motivated, self-starter, ability to thrive in a fast-paced, dynamic, and demanding environment with a flexible approach towards changing work methods, deadlines, and variable workloads.
  • Strong planning, organizational and problem-solving skills with attention to detail
  • Ability to work under pressure and to deliver to tight deadlines.
  • Strong mathematical skills and must be proficient with Microsoft Excel.
  • Able to perform data reconciliation, thorough variance analyses.
  • Ability to research issues to determine root cause(s) and provide recommendation for resolution.
  • Able to effectively work in a group/team setting, and drive discussion topics if needed.

Experience:

  • Bachelor’s degree preferred or demonstrates knowledge of the Financial Services industry, with 3-5 years of related experience in Accounts Receivable, Accounts Payable or Payroll.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us and apply today.

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

For further information, and to apply, please visit our website via the “Apply” button below.