Advanced Medical Support Assistant
Found in: beBee S US - 3 weeks ago
The Advanced Medical Support Assistant (AMSA) is to support the Patient Aligned Care Teams (PACT), by using an interdisciplinary coordinated care delivery model in Primary Care or Outpatient Clinic locations. The incumbent uses advanced interpersonal skills in order to effectively understand patient's needs, assess possible courses of action and take appropriate measures to ensure patient satisfaction.
Duties
The Advanced MSA duties include but are not limited to:
- Determining the nature of the call and assisting with communicating needs regarding, appointments, medication refills/renewals etc.
- Prioritizing calls and making decisions on caller needs.
- Utilizing computer technology to ensure continuity of care through accurate patient information.
- Manage clinic cancelations and maintenance of profiles.
- Perform receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients.
- Maintains appointment schedules for one or more outpatient clinics.
- Managing the electronic waitlist.
- Verifying and updating demographics and insurance information.
- Performing basic eligibility.
- Entering no-show information.
- Utilizing numerous advanced patient systems in support of multiple clinics.
- Other related duties as assigned.
Telework: Some positions may be telework eligible
Work Schedule: Various tours of duty to include nights, holidays and weekends.
Financial Disclosure Report: Not Required.
Qualified candidate will be referred as determined by organizational needs
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Advanced Medical Support Assistant
Found in: beBee jobs US - 3 weeks ago
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