Security Command Center Dispatcher

2 months ago

Alexandria, United States Constellis Full time

POSITION SUMMARY

The Security Command Center Dispatcher will monitor video surveillance systems, electronic access control systems and other security and facility alarm systems protecting lives and property as assigned.

MONDAY-FRIDAY 2 PM-8 PM

FRIDAY&SATURDAY 2 PM-10 PM

AVAILABLE OPENINGS 

RESPONSIBILITIES 

Use the approved proper radio language and assure proper radio procedures are followed

Monitors and operates Close Circuit Television System (CCTV) during assigned tour of duty

Receives all routine and emergency calls for assistance

Dispatches Protective Security Officers and appropriate Security Supervisory personnel via radio or telephone to emergency calls for assistance or service on a priority basis in accordance with established rules and procedures

Prepares the computerized operations log ensuring that all information is accurately recorded in the log prior to completion of their assigned tour

Monitors motion intrusion and/or panic alarm computer systems and other alarm panels in the Security Command Center  

Responds to emergency 911 calls by providing emergency dispatching services

Ask vital questions and provide pre-arrival instructions for first responders

Maintains maps, checklists, and charts, including automated programs

Operates and maintains multi-line telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the Security Command Center

Prepares and maintains reports and records relating to emergency responses

Perform other duties as assigned

Regular, in-person attendance is required

QUALIFICATIONS 

2 years of experience as a dispatcher security/law enforcement/military setting, including: monitoring and directing response to security law enforcement, and life safety communications; operating a variety of communications and security equipment; compiling and preparing reports related to events occurring in the operation of police control center; receiving routine and emergency calls and dispatching police/security/medical personnel

Must possess a valid unrestricted automobile driver's license

Must be a citizen of the United States, possessing a social security card issued by the Social Security Administration

Must possess a high school diploma or equivalent

Must be able to fluently read, write, and speak English

Must be capable of passing a company and government background check, medical, drug test

Must be 21 years or older

Ability to develop and maintain cooperative and professional relationships with fellow employees

Ability to use logic and reasoning to reach conclusions and approaches to problems

Ability to use judgement and decision-making skills to evaluate situations

Ability to think quickly

Ability work under stressful situations

Ability actively listen and communicate effectively through clear speech and hearing

 BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace. 

Medical, Vision & Dental Insurance

Paid Time-Off Program & Company Paid Holidays

401(k) Retirement Plan

Insurance: Basic Life & Supplemental Life

Health & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Personal Development & Learning Opportunities

On-the-job Training, Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

WORKING CONDITIONS

Business work hours are 24/7. Work is typically based in a busy office environment and subject to frequent interruptions.

PHYSICAL REQUIREMENTS 

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body

Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone

Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures

Must meet all physical and psychological standards as required by the contract

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