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Customer Service Representative

2 months ago

Las Vegas, United States XPO Full time


Job Description:

What you'll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $21.16
  • Full health insurance benefits on day one
  • Life and disability insurance
  • Earn up to 13 days PTO over your first year (if applicable)
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you'll do on a typical day:

  • Communicate and coordinate with terminal and shop locations about commercial invoicing
  • Answer and direct phone calls and/or video calls during set work hours
  • Recognize and resolve documentation errors
  • Perform general clerical duties as assigned, including filing, data entry and billing
  • Review billing statements for accuracy and process for payment
  • Resolve invoice matching issues within the AP system

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods in a climate-controlled office environment

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement .