Store Manager

3 weeks ago

Wichita, United States Chico's FAS Full time

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Oversees all financial activities in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; trains and coaches associates to ensure all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and develops store management team on business acumen to drive overall performance.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with and coaches store teams and acts as liaison to field leadership and cross functional business partnerships to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.

• Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.

Talent

• Attracts, recruits, hires and retains a high performing team.

• Focuses on developing talent by conducting ongoing talent development discussions.

• Recommends changes of status of associates, including promotions, demotions, and terminations.

• Interprets Key Performance Indicator reports and delivers coaching as needed.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches Store Team on performance and provides performance evaluations.

• In partnership with the DSM, resolves all human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that Store Management team adheres to all employment practices and policies.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 3+ years of retail management experience required

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Able to learn or adapt to technology provided by the company

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Established history in recruiting and retaining a quality sales and support staff

• General knowledge of apparel products (i.e., fit and fabric)

• Excellent leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Solid evidence of community outreach and involvement. Understands the value in supporting the community

• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

3324 Bradley Fair Shopping Center

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Store Manager

    3 months ago

    Wichita, United States Cycle Gear Full time

    Job DescriptionWhat to expect when you work hereAs a Store Manager (SM), you will be responsible for managing the stores team members and the overall success of the store. You will partner with your Assistant Store Manager to hold your team accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service. You will be...

  • Store Manager

    3 months ago

    Wichita, United States RENT ONE Full time

    Job DescriptionJob DescriptionSTORE MANAGERRent One is proud to provide our customers with affordable home furnishings and appliances. Our customers choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations. We pride ourselves on being part of the reason that our customers can have the...

  • Store Operations Manager

    2 days ago

    Wichita, Kansas, United States KONNECT GENERAL STORES, LLC Full time

    Job DescriptionJob Summary:Konnect General Stores, LLC is seeking a highly motivated and experienced Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for the day-to-day operations of our convenience store, including managing employees, inventory, and customer service.Key Responsibilities:Store Operations:...

  • Store Operations Manager

    3 days ago

    Wichita, Kansas, United States Konnect General Stores Full time

    About the Role:We are seeking a highly motivated and experienced Store Operations Manager to join our team at Konnect General Stores. As a Store Operations Manager, you will be responsible for the day-to-day operations of our convenience store, including managing staff, inventory, and customer service.Key Responsibilities:Store Operations: Oversee the daily...

  • Store Operations Manager

    4 days ago

    Wichita, Kansas, United States Konnect General Stores Full time

    About the Role:Konnect General Stores is seeking a highly motivated and experienced Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for the day-to-day operations of our convenience store, including scheduling, training, and supervising employees and the assistant manager.Key Responsibilities:Assist in the...

  • Store Operations Manager

    5 days ago

    Wichita, Kansas, United States Floor & Decor Holdings, Inc. Full time

    Job SummaryFloor & Decor Holdings, Inc. is seeking a highly skilled and experienced Store Operations Manager to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesStore Operations:...

  • Store Operations Manager

    5 days ago

    Wichita, Kansas, United States Domino's Pizza LLC Full time

    Job Description**Job Summary:**We are seeking a highly motivated and experienced Assistant Manager to join our team at Domino's Pizza LLC. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, including managing staff, maintaining high standards of customer service, and driving sales...

  • Store Manager

    1 week ago

    Wichita Falls, Texas, United States Community Choice Financial Family of Brands Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to join our team at Community Choice Financial Family of Brands. As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store meets its sales and profitability targets.Key...

  • Assistant Store Manager

    1 month ago

    Wichita, United States Community Choice Financial Family of Brands Full time

    Overview: As Assistant Store Manager, you will serve as a trusted advisor to our customers looking for quick and reliable financial solutions. Our Assistant Store Managers develop their leadership skills in real-time by assisting the Store Manager with account management, customer outreach, and risk management. You will take part in overseeing, training, and...

  • Assistant Store Manager

    3 weeks ago

    Wichita, United States Community Choice Financial Family of Brands Full time

    Overview: As Assistant Store Manager, you will serve as a trusted advisor to our customers looking for quick and reliable financial solutions. Our Assistant Store Managers develop their leadership skills in real-time by assisting the Store Manager with account management, customer outreach, and risk management. You will take part in overseeing, training, and...

  • Assistant Store Manager

    3 months ago

    Wichita, United States VANTEDGE AUTO T5 LLC Full time

    Job DescriptionJob DescriptionDescription:Assistant Store Manager - TAKE 5 OIL CHANGEOur franchise is on the move and we are opening new shops rapidly! Start as a Assistant Manger, show us leadership and business skills, and possibly have your own store within 6 months! Now, if you have an outgoing and positive attitude focused on team success YOU could be...

  • Floral Manager

    2 months ago

    Wichita, United States Dillons Grocery Store Full time

    Job DescriptionJob DescriptionPosition Summary:Implement all company and division policies to achieve maximum sales and profits in the Floral department. Essential Job Functions:·       Develop maximum customer relations by floral department personnel through personal example of friendliness and courtesy and implementation of all company...

  • Operations Manager

    5 days ago

    Wichita, Kansas, United States CVS Health Full time

    Job SummaryThe Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service.Key ResponsibilitiesLead and manage a high-performing store team to achieve sales and customer service goalsSupervise and direct store crew...

  • Store Operations Assistant Manager

    5 days ago

    Wichita, Kansas, United States Kindthread Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at Kindthread. As a key member of our retail operations team, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring the smooth operation of our stores.Key ResponsibilitiesCustomer Service: Provide...

  • Assistant Store Manager

    2 months ago

    Wichita, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • **Store Operations Manager**

    5 days ago

    Wichita Falls, Texas, United States Konnect General Stores Full time

    About the Role:Konnect General Stores is seeking a highly motivated and experienced Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for the day-to-day operations of our convenience stores, including scheduling, training, and supervising employees and the assistant manager.Key Responsibilities:Assist in the...

  • Retail Store Manager

    2 weeks ago

    Wichita, United States Duluth Trading Company Full time

    Position Overview: A successful Retail Store Manager will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunities to go above and beyond to create special experiences. Position Details: What You'll Do: Sales and Goals Achievement: Demonstrate...

  • Store Sales Manager

    2 weeks ago

    Wichita, United States Aamco Transmissions Full time

    **AAMCO Transmissions, Inc. is the world's largest chain of transmission specialists and one of the leaders in total car care services. For over 50 years, AAMCO has worked to be the most recognized name in Transmission and Total Car Care service, and it wouldn't be possible without our hard-working employees in each center.We understand that to properly meet...

  • Assistant Store Manager

    5 days ago

    Wichita, Kansas, United States Kindthread Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at Kindthread. As a key member of our retail operations team, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring the smooth operation of our stores.Key ResponsibilitiesCustomer Service: Provide...

  • Wireless Store Operations Manager

    2 weeks ago

    Wichita, Kansas, United States OSL Retail Services Full time

    We are in search of a Mobile Retail Team Leader to cultivate a group of skilled wireless sales professionals dedicated to providing exceptional in-store sales experiences. To adapt to the evolving demands of our business, we aim to enhance our leadership team with individuals who can motivate, mentor, and develop their colleagues. With a strong emphasis on...