Service Desk Manager
Found in: beBee S US - 3 weeks ago
Job DescriptionResponsibilities Work closely with Service Delivery manager/Client to implement technical action items related to the Service desk Develop maintain and Share reports/scorecards dashboards & related to operations & productivity to customer and Internally. Prepare and Present Operations reviews PPT on weekly Monthly quarterly and Annual basis to client and take the learnings back to team on the identified areas of improvement. Drive Metrics and meet the expected SLA’s Develop and maintain Training Plan. Ensure continuous improvement of services provided by the Service desk. Act as technical liaison between Service desk and Client support groups Maintain skills inventory of Service desk analysts and Work Request coordinators Liaison between Service desk and other groups on technical support issues Proactively work with other groups on normal process support issues Reactively work with other groups to gather technical information in the case of outages reduced services emergencies or other exceptions from the normal process Update organize create an easy electronic access to all Service desk documentation including manuals scripts processes process flow charts Notification Escalation list Service desk weekly schedule support
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Service Desk Manager
Found in: beBee jobs US - 3 weeks ago
Frisco, Texas, United States QData Full timeJob DescriptionResponsibilities Work closely with Service Delivery manager/Client to implement technical action items related to the Service desk Develop maintain and Share reports/scorecards dashboards & related to operations & productivity to customer and Internally. Prepare and Present Operations reviews PPT on weekly Monthly quarterly and Annual basis to...
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Service Desk Agent
2 weeks ago
Frisco, United States eTeam Full timeAccurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers, PDAs(Tablets), IPhones, Mobile, and LAN cable drops, BYOD, I.P. Phones & Audio video conference devices. Hands & feet support for network and server equipment as well as any IT related...
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Front Desk Representative
2 weeks ago
Frisco, United States LNR JOINT VENTURE INC Full timeJob DescriptionJob DescriptionSummary:As a Front Desk Representative at Comfort Inn & Suites Frisco you are the first point of contact for our guests and play a crucial role in providing an exceptional customer experience. Your responsibilities will include welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out...
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Front Desk Representative
2 weeks ago
Frisco, United States LNR JOINT VENTURE INC Full timeJob DescriptionJob DescriptionSummary: As a Front Desk Representative at Comfort Inn & Suites Frisco you are the first point of contact for our guests and play a crucial role in providing an exceptional customer experience. Your responsibilities will include welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out...
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Service Delivery Manager
2 weeks ago
Frisco, United States HCLTech Full timeExperienceIn depth understanding of Global Transition of Data Center technologies, services, project terminology and methodology, EUC experienceShould have in-depth knowledge on the EUC Services (Service desk, Desktop support, Exchange, SharePoint, AD, Citrix, Application Packaging, Imaging and Software Distribution)Hands on experience in Global transitions...
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Service Delivery Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Frisco, United States HCLTech Full timeExperienceIn depth understanding of Global Transition of Data Center technologies, services, project terminology and methodology, EUC experienceShould have in-depth knowledge on the EUC Services (Service desk, Desktop support, Exchange, SharePoint, AD, Citrix, Application Packaging, Imaging and Software Distribution)Hands on experience in Global transitions...
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Dental Front Desk Receptionist
6 days ago
Frisco, United States Prisma Dental Full timeJob DescriptionJob DescriptionFamily Dental Practice is looking for an experienced Front Desk Person with a friendly and kind Attitude. Candidate must have excellent Customer Service Skills, be efficient in front desk duties such as Phone Answering, Greeting Patients, and be proficient in Treatment Planning and Insurance Verification. Applicant must be able...
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Dental Office Front Desk Receptionist
5 days ago
Frisco, United States Fame Dental Full timeJob DescriptionJob DescriptionFame Dental is a non-corporate, single doctor, general dentistry practice located in Frisco, TX focused on providing exceptional patient care, quality dentistry and a great patient experience.We are looking to hire a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our company,...
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Service Advisor
2 days ago
Frisco, United States AutoNation, Inc. Full timeWorking in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, youll be able to get out from behind the desk and play an active role in the service lane. AutoN Service Advisor, Service Technician, Customer Experience, Advisor, Transportation, Lot Attendant, Retail,...
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Patient Care Coordinator
1 week ago
Frisco, United States CareerBuilder Full timeSkip to content Patient Care Coordinator / Front Desk Coordinator Frisco, TX Patient Care Coordinator / Front Desk Coordinator Department: Administrative Staff Location: Frisco, TX APPLICATION INSTRUCTIONS Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please...
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Front Desk Associate
2 weeks ago
Frisco, United States Makers Gym Full timeJob DescriptionJob DescriptionThe Creative Concierge role sits at the front desk for security and to create a welcoming feeling when entering the space. They must have experience in office reception, as an administrative assistant, or something similar. This role is critical for first impressions. Must be friendly, energetic, and polite. General...
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Technical people
Found in: beBee jobs US - 3 weeks ago
Frisco, Texas, United States QData Full timeJob Description This job post is about technical jobs. The candidate will require service desk experience and decent communication skills.Required Efficiency Service Desk people Technical people with some triage skills and decent communication Freshers Interns who have decent communication
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Cybersecurity Service Delivery Manager
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Frisco, United States HCLTech Full timeRole: Cybersecurity Service Delivery Manager (SDM) Location: - Frisco, TX (Day1 Onsite)Work Experience :10-12 years Project Role Description: Leads the delivery of Cybersecurity and GRC Service projects, leveraging our global delivery capability with client facing Skills. Job Requirements: · Key Responsibilities: - Responsible for managing Cybersecurity...
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SERVICE ADVISOR
Found in: Careerbuilder One Red US C2 - 3 days ago
Frisco, TX 75034, USA, United States AutoNation, Inc. Full timeWorking in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, youll be able to get out from behind the desk and play an active role in the service lane. AutoN Service Advisor, Service Technician, Customer Experience, Advisor, Transportation, Lot Attendant, Retail,...
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New Frisco 02 Service
Found in: Resume Library US A2 - 2 weeks ago
Frisco, Texas, United States HEB Full timeJob Description: H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Service Lead, you'll assist in leading a successful operation of the Central...
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New Frisco 02 Service
Found in: Resume Library US A2 - 3 weeks ago
Frisco, Texas, United States HEB Full timeResponsibilities: H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Service Lead, you'll assist in leading a successful operation of the Central...
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Office Manager/Customer Service Manager
2 weeks ago
Frisco, United States GradePower Learning Part time $17 - $20Education Coordinator/Customer Service SpecialistGradePower Learning is a global leader in Supplemental Education. At GradePower Learning we take pride in being a little different. In so many ways, this place is like no place you’ve ever worked. We love what we do, and we love having fun while doing it. We strive to hire excellent people, and we expect...
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Service Advisor
Found in: Resume Library US A2 - 1 week ago
Frisco, Texas, United States AutoNation Ford Frisco Full timeOverview: At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills...
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Front Desk Sales Associate
5 days ago
Frisco, United States Massage Envy Full timeOverviewDo you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a sales...
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DevOps Engineer
1 week ago
Frisco, United States Resource 1 Full timeThe DevOps Engineer is responsible for designing, implementing, and maintaining a scalable and reliable infrastructure to run my client's solutions. My client requires a robust set of cloud and on premise based services to ensure customer PLM services meet Service Level Agreement standards. These services include monitoring, alerting, trending, system...