Technical Service Representative III

3 weeks ago

Mesa, United States Komatsu Full time

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

What We Offer
  • Industry competitive wages
  • Generous 401K plan
  • Comprehensive benefits package
  • Boot and tool reimbursement
  • Paid vacation
  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
Key Job Responsibilities
  • Lead issue resolution teams in the field to effectively research, document and review Product Issues occurring on P&H Equipment.
  • Lead machine troubleshooting, inspection and audit teams. Accurately report machine condition, repair/maintenance recommendations, time to repair/service, and recommended upgrades. Facilitate development of maintenance strategies that promote safety, system reliability, and the reduction of unplanned down time.
  • Assume project management of major electrical field jobs. Assist electricians with installations, wiring and commissioning of this equipment.
  • Effectively communicate to Customer Supervisors, Managers, Internal Employees, Engineering and Product Support on any customers needs. 
  • Mentor and Supervise other Technical Service Representatives.  Lead training activities, mentor, and actively promote a learning networking culture between Komatsu Service Centers and Product Support to transfer knowledge and develop Komatsu Technical Service Representatives.
Qualifications/Requirements
  • Must be knowledgeable in Electrical Theory and in the Electrical Field. Understand how circuits work and how to read and understand Electrical Schematics.
  • Must be proficient at using Computers. Must be able to connect monitoring devices to analyze signals and interpret data that we will be gathering at any given time.
  • Must be prepared to perform Root Cause Analysis on failures and effectively draft reports for customers, internal personnel and Product Support.
  • Must have great communication skills in person, on the phone and on a computer.
  • Must have strong leadership skills and be able to work in a Team Environment for the betterment of Komatsu Mining.
Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

  • Technical Service Representative III

    4 weeks ago

    Mesa, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Technical Service Representative III

    3 weeks ago

    Mesa, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Technical Service Representative III

    3 weeks ago

    Mesa, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Technical Service Representative III

    4 weeks ago

    Mesa, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Technical Service Representative III

    1 day ago

    Mesa, Arizona, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Technical Service Representative

    1 day ago

    Mesa, Arizona, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Technical Service Representative

    5 hours ago

    Mesa, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Technical Sales Representative

    2 months ago

    Mesa, United States EUTECTIC CORPORATION Full time

    **Castolin** Eutectic** is a global wear management solution provider that helps redefine the life cycle with wear management service centers worldwide. Our wear management specialists aim to provide technically advanced solutions to the ever-evolving global industry regardless of the wear mechanism. We contribute tomorrow's solutions to pioneer industrial...

  • Technical Sales Representative

    1 day ago

    Mesa, United States EUTECTIC CORPORATION Full time

    **Castolin** Eutectic** is a global wear management solution provider that helps redefine the life cycle with wear management service centers worldwide. Our wear management specialists aim to provide technically advanced solutions to the ever-evolving global industry regardless of the wear mechanism. We contribute tomorrow's solutions to pioneer industrial...

  • General Clerk Iii

    1 week ago

    Otay Mesa, United States Bowhead Full time

    Overview: GENERAL CLERK III (ICE-CA-2024-20820): Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA). OPLA requires case management support and administrative services for the execution of their broad and diverse mission of providing a full range of legal counsel and services to...

  • Maintenance Mechanic III

    3 weeks ago

    Mesa, United States Daicel Safety Systems Americas Inc. Full time

    Job DescriptionJob DescriptionSUMMARYUnder the direction of the Facilities Manager, the Maintenance Mechanic III- Mechanical is responsible for supporting DSSA Inc. Facilities department in duties that are highly technical in the construction and maintenance of all Facilities related. Is able to identify and troubleshoot a large variety of equipment....

  • Maintenance Mechanic III

    4 weeks ago

    Mesa, United States Daicel Safety Systems Americas Inc. Full time

    Job DescriptionJob DescriptionSUMMARYUnder the direction of the Facilities Manager, the Maintenance Mechanic III- Mechanical is responsible for supporting DSSA Inc. Facilities department in duties that are highly technical in the construction and maintenance of all Facilities related. Is able to identify and troubleshoot a large variety of equipment....

  • Technical Service Manager

    4 weeks ago

    Mesa, United States Daikin Comfort Technologies North America Full time

    Function TECHNICAL SERVICE MANAGER FLSA Designation Position Summary The Regional Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely works directly with service technicians, dispatch personnel, and under the...

  • Technical Service Manager

    3 weeks ago

    Mesa, United States Goodman Global Full time

    Function TECHNICAL SERVICE MANAGER FLSA Designation Position Summary The Regional Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely works directly with service technicians, dispatch personnel, and under the direction of...

  • Customer Service Representative

    3 weeks ago

    Mesa, United States Cogent Infotech Corporation Full time

    Job DescriptionJob DescriptionPosition Overview:We are looking for an entry level Customer Care Payment Representative with a passion for helping others and who is interested in joining our growing team and making a difference. This is not your average contact center! We take your success seriously! Our team has created a clear & dedicated training program...

  • Customer Service Representative

    7 days ago

    Mesa, Arizona, United States Cogent Infotech Corporation Full time

    Job DescriptionJob DescriptionPosition Overview:We are looking for an entry level Customer Care Payment Representative with a passion for helping others and who is interested in joining our growing team and making a difference. This is not your average contact center We take your success seriously Our team has created a clear & dedicated training program...

  • Customer Service Representative, Flight Resources

    6 days ago

    Mesa, United States CAE Full time

    **Role and Responsibilities** CAE, the world leader in aviation training is seeking a **Customer Service Representative, Flight Resources **to join our team at our Phoenix Aviation Academy in Mesa, AZ. If you are someone with strong customer service skills or call center background, the ability to multi-task and enjoy a fast-paced environment this role is...

  • Engineer III

    3 weeks ago

    Mesa, United States ZF Group Full time

    Req ID 70431 | OSS Mesa, United States About the Team: At the heart of our inflatable restraint systems is the gas generate, most commonly referred to as an inflator. Within the North American Inflator Engineering team, consisting of 15 individuals, you will have the opportunity to apply many different Engineering disciplines in developing and applying the...

  • Engineer III

    3 weeks ago

    Mesa, United States ZF Group Full time

    Req ID 70431 | OSS Mesa, United States About the Team: At the heart of our inflatable restraint systems is the gas generate, most commonly referred to as an inflator. Within the North American Inflator Engineering team, consisting of 15 individuals, you will have the opportunity to apply many different Engineering disciplines in developing and applying the...

  • Engineer III

    7 days ago

    Costa Mesa, California, United States Elevance Health Full time

    Software Engineer III at Elevance HealthLocation: This role allows for a mix of remote work and office time. The ideal candidate should reside within a 50-mile radius of one of the Elevance Health PulsePoint locations in Costa Mesa or Cerritos, California.Join the Elevance Health family through Carelon Medical Benefits Management, formerly AIM Specialty...