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Mitigation Crew Chief
1 month ago
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Summary The Mitigation Crew Chief is responsible for leading a team of Mitigation Technicians to successfully execute disaster restoration projects. This position requires strong leadership, technical expertise, safety awareness, and a focus on customer satisfaction.
Key Responsibilities:
Project Management: Assess damage, develop mitigation plans, order necessary materials, assign tasks, and oversee project schedules to ensure timely completion.
Team Leadership: Guide and motivate Mitigation Technicians, provide training and coaching, and address performance issues.
Quality Control: Ensure all work adheres to industry standards, company protocols, and safety regulations. Inspect job sites for proper execution.
Customer Communication: Serve as a point of contact for clients, providing clear updates, managing expectations, and resolving concerns.
Documentation: Complete detailed job reports, including damage assessments, photos, moisture readings, and work summaries.
Safety Compliance: Promote and enforce a safe work environment, ensure the use of PPE, and conduct safety briefings.
Equipment Management: Maintain inventory of equipment and supplies, schedule maintenance, and oversee proper tool and equipment use.
Training and Development: Stay updated on industry standards, attend relevant training, and identify training needs for crew members.
Qualifications:
High school diploma or equivalent.
3+ years of experience in the restoration industry, with previous leadership experience preferred.
Proven technical expertise in water damage restoration, mold remediation, and fire/smoke cleanup.
Valid driver's license
Strong organizational and time management skills.
Ability to work under pressure and prioritize tasks in high-stress environments.
Excellent communication skills, both verbal and written.
Problem-solving and decision-making abilities.
Desired Certifications:
IICRC Water Restoration Technician (WRT)
IICRC Applied Structural Drying Technician (ASD)
IICRC Applied Microbial Remediation Technician (AMRT)
OSHA safety certifications
Compensation and Benefits:
Competitive salary commensurate with experience.
Benefits package (may include medical, dental, vision, 401k, paid time off, company vehicle).
Opportunities for growth and advancement within the company.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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