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Engagement Specialist
3 weeks ago
Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.
St. Patrick Center, a ministry of Catholic Charities, is a USA Today 2024 Top Workplaces winner We are recognized as a multi-year St. Louis Post Dispatch Top Workplaces for our Purpose and Values, having received this distinction consecutively in 2022 and 2023. We are valued by employees for our culture excellence as demonstrated by winning the Top Workplace's Culture Excellence awards for Employee Appreciation, Employee Well-Being, Work-Life Flexibility, Professional Development, and Innovation in 2023. St. Patrick Center has also gained recognition as a 2023 Top Workplaces Woman-Led organization, Regional award, and Nonprofit Industry award winner.
Job Summary
St. Patrick Center, a ministry of Catholic Charities, is hiring an Engagement Specialist to work at our off-site shelter, Safe Haven. The specialist will observe and evaluate the daily traffic of the shelter location, will notify the appropriate St. Patrick Center staff of disturbances at Safe Haven, and will work to ensure the safety of all individuals and fellow staff members. This is a PRN position and will be scheduled as needed, is required to work a minimum of one shift every 3 months and no more than 19 hours per week. The position requires individuals to work various shifts that include weekends and overnight hours. The PRN position is not eligible for benefits. The hourly wage is between $15 and $20 per hour.
Job Responsibilities
-Direct individuals to appropriate entrances such as volunteers, visitors and persons seeking services.
-Ability to work varying shifts.
-Complete security rounds both inside and outside of the safe haven to monitor the safety and cleanliness of the area.
-Engage clients in conversation to determine needs; provide appropriate resources.
-Inform persons in need of food, shelter, medical, and hygiene assistance of the location of resources.
-Engage clients in conversations regarding substance use and mental health. Work closely with area service agencies to ensure service delivery.
-Refer clients to appropriate community agencies and shelter providers as needed.
-Use appropriate de-escalation techniques to defuse volatile persons.
-Use appropriate judgement to call “911” for emergency assistance.
-Providing a welcome presence to persons seeking services
-Record and maintain services provided and notes for on-going clients in CaseWorthy and Service Point
-Complete daily, weekly, and monthly reports
-Maintain clean and professional appearance.
-Complete agency Incident Reports as needed.
-Other duties as assigned
Job Requirements
-High school diploma or GED required.
-Ability to interface with diverse population.
-Strong communication skills
-Ability to work flexible hours
St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.
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