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Server

3 months ago

Owings Mills, United States Marriott Owings Mills Metro Centre Full time

Join Our Dynamic Team as a Restaurant Server

Are you passionate about providing exceptional service and creating memorable dining experiences? Do you thrive in a fast-paced and energetic environment? If so, we have the perfect opportunity for you We are seeking enthusiastic and dedicated individuals to join our Tillery team as Restaurant Server. As a server at our renowned restaurant, you will have the opportunity to showcase your exceptional customer service skills while working alongside a team of talented professionals.

Why Work With Us?

  1. Exciting Atmosphere: Be part of a vibrant and lively restaurant environment that is known for its exceptional ambiance and welcoming atmosphere. 
  2. Career Growth: We are committed to investing in our associates' professional development. As a server, you will have opportunities to expand your skills, learn about new cuisines, and advance within our organization.
  3. Competitive Compensation: We offer a highly competitive wage, including tips, to ensure our servers are rewarded for their hard work. Additionally, we provide excellent benefits and perks to our dedicated team members.
  4. Culinary Excellence: Join a team that prides itself on delivering outstanding culinary creations. You will have the chance to work with a talented kitchen staff and learn about the art of gastronomy.

    Responsibilities:

    • Greet and welcome guests with a warm and friendly demeanor.
    • Provide exceptional service throughout the dining experience.
    • Take accurate orders and ensure proper timing of food and beverage delivery.
    • Offer menu recommendations and answer any questions regarding ingredients and preparation methods.
    • Anticipate guest needs and proactively address any concerns or requests.
    • Maintain a clean and organized work station, ensuring health and safety standards are met.
    • Collaborate with other team members to ensure seamless service and guest satisfaction.

      Qualifications:

      • Previous experience in a fast-paced restaurant environment is preferred, but we are willing to train the right candidate who possesses a strong willingness to learn.
      • Excellent communication and interpersonal skills.
      • Ability to multitask and remain calm under pressure.
      • Attention to detail and a strong focus on providing exceptional customer service.
      • Availability to work flexible hours, including evenings, weekends, and holidays.

        PERFORMANCE STANDARDS

        Customer Satisfaction:

        Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day.

        Work Habits:

        In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

        Safety & Security:

        The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts.  Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

        NOTE:   

        This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.  Furthermore, the specific examples in each section are not intended to be all-inclusive.  Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.  Other job-related duties may be assigned by the associate’s supervisor.

        Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

        Source: Hospitality Online