Vice President
1 week ago
Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
SUMMARY:
We are currently seeking a Vice President (VP) Revenue Cycle to join our team. This full time role will work days. Open to hybrid work.
Purpose of this position: Develops Revenue Cycle strategies under the direction of the Chief Financial Officer, and in collaboration with the Vice President of Finance, Ambulatory Leadership, Revenue Cycle Leadership Team and other organizational senior leadership & Providers. Directs the Patient Access, Financial Counseling, Financial Clearance, Self-Pay Eligibility & Disability, Integrated Health Information Management, Hospital & Physician Coding, Integrated Hospital and Physician Claims and Self-Pay Collections, Customer Service & Revenue Cycle Enhancement, including the PMO, Systems, Revenue Cycle Training and performance monitoring. Directs, in a dyad relationship, Hospital & Physician Documentation Integrity. Develops revenue cycle financial plans, goals and objectives to support HHS financial goals and annual plan commitments. Works in collaboration across HHS to improve performance, increase provider satisfaction
with revenue cycle and improve the patient and family experience.
RESPONSIBILITIES:
- Leads Revenue Cycle strategic plan objectives and operational goal setting and execution through
departmental leadership including Patient Access, Financial Counseling, Financial Clearance, Self-
Pay Eligibility & Disability, Integrated Health Information Management, Hospital & Physician Coding,
Integrated Hospital and Physician Claims and Self-Pay Collections, Customer Service & Revenue
Cycle Enhancement, including the PMO, Systems, and Revenue Cycle Training and performance
monitoring - Directs, in a dyad relationship, Hospital & Physician Documentation Integrity
- Develops revenue cycle budgets, financial plans, Revenue Cycle annual plan and goals and
objectives to support HCMC financial goals and annual plan commitments - Establishes priorities for consistent and sustainable Revenue Cycle improvement activities as well as establishes performance metrics and dashboards that support performance measurement and
departmental analytics - Develops and oversees the implementation of RCM practices/policies and procedures as a result of
new laws and regulations that impact the Revenue Cycle as appropriate - Lead efforts in collaboration with EHR to optimize HHS's use of Epic
- Lead efforts across HHS to improve performance, increase provider satisfaction and improve patient
and Family experience, as it relates to revenue cycle - Responsible for compliance with all applicable billing regulations including Hospital Attorney General
Agreement, State of Minnesota Department of Revenue - Revenue Recapture, Affordable Care Act,
and HCMC Admissions and Treatment Policy - Coordinate with Compliance Officer, Senior Director of Finance and other hospital staff to resolve
Charge compliance issues and improve charge capture accuracy in a timely manner - Provide revenue cycle leadership on committees and special projects as assigned, including Revenue
Cycle Steering, and Physician Revenue Cycle Advisory Committee - Develops Revenue Cycle leadership bench strength and creates appropriate succession plans to
ensure that seamless transitions within revenue cycle management are in place
QUALIFICATIONS:
Minimum Qualifications:
- Bachelor's Degree in Accounting, Finance, Business, or related field
- Ten years of financial management experience, including hospital and physician billing revenue management or reimbursement
- 5 years of leadership experience managing high performing management teams
- Physician Coding and Documentation Experience
- Leadership experience that includes successful experience applying business principles, including systems thinking, to the healthcare environment
- Demonstrated experience working with senior leadership teams, physicians, governance and external regulatory authorities
Knowledge/ Skills/ Abilities:
- Ability to interact and educate physicians on intricacies of Physician Interactions and Coding Education Billing
- Proven, successful, progressively responsible leadership, management and execution experience, including the ability to create a shared vision and successfully manage change to attain HCMC"s strategic goals and performance objectives
- Exhibits a strong presence of command
- Possesses a deep understanding of the healthcare system and the environment in which healthcare managers and providers function
- Exceptional verbal, written and presentation skills
- Strong performance integrating strategic/tactical operating plans
- Holds management teams accountable for their team results
- Skilled at championing efforts that increase productivity and goal accomplishment throughout HHS. Ability to meet deadlines and deliver results
- Strategic thinking, leadership and strong relationship management
- Ability to build and develop strong and diverse leadership teams
- Flexibility to adapt to changes/challenges in organizational strategy, priorities, direction and overcome resistance to change
- Excellent interpersonal skills and the ability to communicate and negotiate with people at all levels
- Excellent organizational, time management, prioritization and delivery skills
- Ability to develop and implement process improvements, preferably using Lean or Six Sigma methodologies
Preferred Qualifications:
- Master's degree strongly preferred
You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
Department: Revenue ManagementPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)Shift Detail: DayJob Level: ExecutiveEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Non-Union Job Posting: Jun-17-2024EEO/Disability/Veteran employer.
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